Ms Mclennan

The Webhelp chat bots in India appear to obfuscate enquiries on purpose.Endless chat bots that don’t give any precise information. It’s extremely stressful. I spent 5 hours in their chat bot feature and got **nothing precise** only non stop AI word salad slop. Nothing addressed , promises were boldly untruthful. No updates, and a please wait 24 hours to another 24 hours turns into 72 into infinity. This is cynical and fraudulent practice. No regard for businesses or customers. A business or customer can’t afford a service this diabolical and fraudulent. There is no way to obtain anything accurate. Everything that goes to chat bot India is gifted a whole suite full of incredibly patronising word salad chat or pseudo live human bot bots who don’t answer directly, only indirectly with endless reassurance but zero precision. It’s lying, basically, as the inconsistency in communication is such a joke, it’s non stop untruths. It’s Kafkaesque horror level.

Just boycott. Completely. Zero regard for customers, it’s highly distressing to deal with them. We should be compensated for the distress and circular hours of hellish cynical distant chat bot voices. I see why people have breakdowns from Webhelp Concentrix chatbots.

Anyway, fraudulent and zero trust in their communication. It’s a paid fobbing off service for clients embarrassment and loss of vital clients and customers who contract out this firm for “Webhelp” when it’s a transnational scam house.

The chat bot operators are so cynically detached from outcomes for the client using them as an outsource Webchat , it is giving obvious less savoury syndicate vibe.

I have doubts if the employees here are getting paid? Regularly?The passive aggressive destruction of the reputation is stellar via the collective chat bot live feature. It’s clear they hate their employer as much as the foreign contractors who use them mistakenly. We are a very volatile global market turning away from globalisation as the risk is bigger than reward for outsourcing jobs that should remain in an attached, in house, domestic market.

So kudos to the employees for their backhanded saboteur actions to give the final curtains to international CS WC contracts as belligerence to clients and customers will cost, especially now.

I’m waiting for a delightful canned response. One can already predict how it’s going to appear . However to the workers in this silent genius backhanded intentional weaponised incompetence anti corporate protest against their employer, I salute you. Solidarity,

They “”lose”” the packages internally and appear to obfuscate enquiries on package with endless chat bots that don’t give any precise information. It’s extremely stressful. I spent 5 hours in their chat bot feature and got nothing precise, only non stop AI word salad slop. Nothing addressed , promises to deliver were untruthful. No updates, and a please wait 24 hours non stop to enquire on missing package. 24 hours turns into 72 into infinity. No regard for businesses or customers. A business or customer can’t afford a service this diabolical and fraudulent. There is no way to contact a local driver for an update or even a local call centre. Everything goes to chat bot India ? and it’s full of incredibly patronising word salad chat bots who don’t answer directly, only indirectly with endless reassurance but zero precision. It’s lying, basically, as the inconsistency in communication is such a joke, it’s non stop untruths.
Just boycott. Completely. Zero regard for customers, it’s highly distressing to deal with them. We should be compensated for the distress and circular hours of hellish chat bot voice. I see why people have breakdowns from chatbots.
Anyway, fraudulent and zero trust in their processes. DO NOT USE THEM FOR ANYTHING OVER A £2 value.
I’m waiting for a delightful canned response. One can already predict how it’s going to appear from the void of Canned Ham bot spam talk.

They have been reported to Action Fraud for parcel fraud and there is a crime reference number now.

Update: I think the packaging was the problem In that order, where there was an intense chemical smell, however once the jeans aired out a few days, I tried them on again, despite being too long, I love them. Other packages arrived,no chemical smell. They are thin, but it’s good fabric, it will last, and they become soft as pyjama bottoms. Love them now. Ordered more.

Shipping was awesome, one star, package was nice, one star, design at first glance from afar looked nice, one star, BUT the product package smelled like it had a chemical exposure. Maybe from transit.

I love the deodorant but after cancelling subscription twice, with three unwanted and not ordered deliveries, I can say that this is predatory billing and grotesque behaviour by not honouring cancellations and continue to charge for and send un wanted product. Leaving the onus on the customer to go through immense hassle of navigating the total bs of having to send it back, and write request after request that gets repeatedly ignored. This is done on purpose by predators to make the process such a hassle , especially for vulnerable clients, they give up and they can keep stealing from their bank account without consent.
Disgusting.

Absolute scam. DONT USE AS A GUEST OR TOURIST. YOU WONT GET YOUR ORDER 2/3 TIMES. MONEY SELECTIVELY REFUNDED,NOT TOTALLY. THEY SCAM YOU BY OMITTING ITEMS AND CHARGING PUTTING ONUS ON YOU To CHASE A NON EXISTENT CHAT FUNCTION,NO PHONE CALL CENTRE. ITS FULLY a scam. By giving partial orders the fraud on small items missed not being chased for hours by consumer to try to get a refund is how they make money. They also misrepresent the accuracy of restaurants offerings. If they say " vegan" don't be surprised if it's fully not vegan. So if you eat vegan for multiple allergies, it's dangerous, for ethics or choice, it's misrepresented..
They don't send receipts either, just fees or tax paid so you can't chase your order as a Tourist/Guest .

Excellent. The quality is so good for the price. Customer service has been fast, responsive and really good. The shoes are gorgeous. The only thing that’s a bit tricky is size, I think best to go up one size, however each style is different,some fit true to size. The returns are really easy and straightforward even if sizing is wrong, and refunds are prompt. I love shopping with them.

Excellent professional service.
Thank you for such a good technician.