You sent the hat with the wrong ship…
You sent the hat with the wrong ship name on it. Have tried to contact customer service and heard nothing back yet. Order # 127156. Hat seems to be good quality, it just has the wrong name on it.
Update, received the correct hat with no hassles, better quality hat then most of the hats you see out there
Reply from Hasoro.com
Hi Jeff,
We’re truly sorry to hear about your experience. We’ve been trying to reach you via email. Could you please check your inbox or resend some photos showing the measurements of the hat you received to our email address? Once we receive them, our team will review the issue and get back to you as soon as possible.
We’d appreciate the opportunity to make things right and ensure you receive the correct item. Thank you for bringing this to our attention—we’re here to help.
Regards,
Customer Service Team.