There was prompt sey. The service providers listened carefully and provided good feedback. There was some doubt with the pattern of lab requisition when shown to the lab staff. They asked eac... See more
Company replied
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Sometimes it’s hard to hear the doctor. I used only once for now, the site is not very friendly to navigate. It didn’t give clear indication that that whole amount will be withdrawn right before connection with the doctor
I haven't used the service to any serious degree but was able to get a prescription refilled quickly. Then received calls to place this review.

Reply from Your Doctors Online
Excellent experience for us. Very happy and will definitely use this again should we need to. Thanks.

Reply from Your Doctors Online
There service is quick and professional they follow up a few times to keep you on track this is a great service for everyone that is struggling with healthcare

Reply from Your Doctors Online
I only had to wait about 15 minutes. They were thorough, yet quick. Within an hour I had spoken to someone, given a diagnosis, and had the prescription I needed sent to my pharmacy!

Reply from Your Doctors Online
I am an out of towner, miles away from my family doctor and regular pharmacy. Thank you for taking care of me, I am thankful for such great service. Especially when my phone died. Dr called me back 90min later and connected me with a pharmacy in the area. Very grateful,highly recommend. 5 stars

Reply from Your Doctors Online
Friendliness-patience to answer questions- ease of service.

Reply from Your Doctors Online

Reply from Your Doctors Online
Excellent service every time. The wait times have been consistently short, and the doctors are thorough, attentive, and take the time to answer my questions. I’ve had a very positive experience and would definitely recommend this service to anyone looking for convenient, high-quality virtual care.

Reply from Your Doctors Online
Great service very easy to use just need to improve the notifications somehow .. I always seem to miss them or not get them in time

Reply from Your Doctors Online
Great streamlined and efficient process! Very professional and knowledgeable! Thanks guys!

Reply from Your Doctors Online
Very convenient to use and staff are helpful and friendly. Very transparent and honest when to go visit a physician in person.

Reply from Your Doctors Online
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