Product I was looking for was accurately described(included a product code that other sites do not). Ordering was easy and when it came( next day), it was really well packed....no bouncing around insi... See more
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Company details
- #26 of 91 best companies in Computer & Accessories store
- #17 of 39 best companies in Camera shop
- #18 of 49 best companies in Computer Hardware Company
- #23 of 83 best companies in Computer Shop
- #45 of 167 best companies in Gaming services
- #26 of 61 best companies in Music shop
Written by the company
Here at Scan we’ve spent over 30 years focusing on just three things – technology, people, and how we bring them together. Whatever your passion, be it PC gaming, professional graphics, video editing, music production, high performance compute or even the latest in artificial intelligence – we have a team of specialists ready and waiting to help you find exactly what you need, even if it’s just some good friendly advice. Our family of over 400 teammates live and breathe our 3XS philosophy of providing customers with the best Specification, Service and Satisfaction, which is reflected by the hundreds of media and industry awards Scan has won, and by more than 40,000 positive reviews on Trustpilot.
Written by the company
- Specification + Service = Satisfaction
- Scan Computers has been selling components, software and building custom PCs, workstations, laptops and servers from our state-of-the-art factory in the UK for more than 25 years earning us over 300 industry awards. The cornerstone of our business philosophy is 3XS: Specification, Service and Satisfaction. Specification means we only sell high-quality branded components in our PCs, no unbranded brown boxes here; Service means keeping our customers informed at every stage of their order, including a web portal and SMS messages; Satisfaction means we benchmark every system we build for 24 hours ensuring that they perform brilliantly and reliably, day in and day out. View our website, telephone or visit us in person to discuss your requirements and let us tailor make a system for you.
Contact info
25-28 Enterprise Park, BL6 6PE, Bolton, United Kingdom
- 01204474747
- feedback@scan.co.uk
- www.scan.co.uk
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A little difficult but might be ok next…
A little difficult but might be ok next time. Might have been website or online issue.
Always had great service and advice…
Always had great service and advice from the staff at Scan.
i look good safe online bank great…
i look good safe online bank great thank you. i talk good your business safe help customers online banks lock proof 100%. bescause i small worry happen website scam careful , i happy your business best thank you , i will next agian late . i keep Scan website your business .. oh you will know call phone no i am deaf number mobile that need message ask me or email please ,
Can I make it six stars
Can I make it six stars? I had a fantastic experience in store with Divya today and cannot say nice enough things about Scan. I have been buying from them for my whole life and today they went above and beyond.
After battling a head scratching issue for days, I caved in and got in touch with Scan for help as I thought the issue was with a new PSU I bought from them. This was quickly found not to be the case, but they didn’t stop there. Divya offered to look at the other components (previously purchased from Scan) and got to the bottom of it after battling it for quite some time. During this, she kept up great service for other customers.
I have never experienced a staff member going as far as she did to solve a problem. Not only that, but once it was fixed, she got me set up with drivers, Windows, everything I could need. She didn’t have to, but she did, and I am incredibly grateful to her and Scan for the excellent service I received.
In terms of the general Scan experience, I’ve never had any complaints. Orders arrive quickly, everyone in store is knowledgeable, just all round a delight. I will only ever shop elsewhere for tech items if they aren’t available at Scan!
Thank you scan!
I got to purchase two great deals today, that will arrive tomorrow!
Once again thank you Scan!!
Disappointing Experience With Customer Service
This review is more about the customer service after the fact, the actual purchasing and delivery service is very good.
I purchased a 27 Inch AOC 4k monitor some time ago, I discovered the DisplayPort when connected to any GPU failed to recover after entering sleep/standby, I wanted to use DisplayPort specifically for Linux compatibility. I asked Scan for assistance with this and they directed me to AOC at first, they turned around have said they can't repair it because the repair company in question has gone bust and they have provided me with a credit note. I sent that credit note to Scan and I am still waiting with a monitor I can only half use. Do note before 6 months but after the first 30 day period you will be directed to the manufacturer.
I've made plenty of purchases from Scan over the years never returned anything or had an issue once, and now I feel like I'm being treated poorly for it.
So easy to review and select my laptop
So easy to review and select my laptop, followed by easy ordering process. Thank you
Great service made it easy
Difficult payment process
Good price. Many options for delivery. Payment process was clumsy and took 3 attempts to overcome extensive buffering.
scan is a trusted site
scan is a trusted site, where you can buy expensive pc parts. :)
knowing they will be packaged, and returned safely.
Scan is good
Always a good ordering experience with Scan.
Quick and easy, no problems.
Good prices as well.
Great as always easy to use the site…
Great as always easy to use the site and stock updated regular nice one guys.
Excellent service as always
Excellent service as always. Customer service team very knowledgable and helpful. Been using them for at least 20 years now for multiple builds covering myself and family, and have never had an issue.
Your online system is great and well…
Your online system is great and well laid out and easy to use. The only reason I didn't give 5 stars was because I have had to place a new order for an alternate item and deny delivery tomorrow because the item is shown as dispatched and in spite of calling within minutes your team weren't able to cancel the first order or delivery for us. Just a quibble as they were otherwise very helpful.
Fantastic service by Scan computers
Fantastic service by Scan computers. My new laptop arrived within 24 hours of placing the order. It was very well packaged and the communication about when it would be delivered was excellent. I highly recommend Scan
S-tier service by Pro Audio
S-tier service by Andy Hartwell, Kieran Greville & Chris Farron on the Pro Audio team. Andy came in to demo 3 speakers at my workplace and gave us second to none knowledge on exactly what suited our needs. Kieran and Chris were great at providing us with exactly what we needed and keeping us up to date with our order with their fantastic communication. Everything arrived promptly and safely packaged and we can't wait to see what our new portable PA system can do for our events.
Great price, condition, and delivery
The case was set at an amazing price compared to other sites. When it came, the box and case itself was in pristine condition. Also arrived promptly.
Scan is always fast and has great…
Scan is always fast and has great prices and a wide array of kit.
Great products competitively priced
Great products competitively priced. Excellent service......we love Scan
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