My issue isn’t with Evri as such as they delivered an incorrect parcel to me but it was incorrect as Vinted provided incorrect details for me. I’ve had a parcel for Juliette Davis posted to me; a USB... See more
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Review summary
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You used to be a terrible company under another name. But even I have to admit that of late things have improved drastically from my end. If however I was selling then I might have to think twice. Eve... See more
Like the fact was kept updated and the courier knocked at the door did not just leave the parcel outside
Happy with the service apart from some parcels did not arrive the date suggested.
Company details
- #28 of 34 best companies in Logistics service
About Evri
Written by the company
Evri is the UK’s biggest dedicated parcel delivery company, leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
From our roots as a mail order company 50 years ago, we’ve grown considerably over the decades – and we’ve had a few name changes along the way. Now, with our friendly team of 20,000+ couriers, 15,000+ ParcelShops and Lockers, and a growing network of state-of-the-art hubs and depots, Evri provides delivery solutions for anyone who wants to send a parcel.
Whether it’s someone sending a birthday present to a friend, a marketplace trader shipping in bulk or a major brand such as John Lewis, ASOS or Next, we work closely with diverse communities and more than 700 of the UK’s top retailers to safely get parcels from A to everywhere.
A lot of parcels, in fact. More than 730million a year.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the years celebrating our achievements in IT, innovation and our environmentally friendly green fleet.
Evri is more than just a name. It’s a statement of intent, reflecting our commitment to customers and clients.
Every parcel, every person, every place – every delivery made for you.
Contact info
United Kingdom
- https://www.evri.com/help-and-support/help-centre#/
- www.evri.com
Download the Evri app
4.1
Great
6m reviews
Asks customers to review
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Not good ....................
12 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Excellent & delivered but wasn't in…
Excellent & delivered but wasn't in when delivered but put over garden gate
12 July 2026
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Friendly delivery man
Friendly delivery man. Placed parcel where instructed. Arrived on time.
16 July 2026
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Very Fast and safe delivery with…
Very Fast and safe delivery with Friendly and respectful carrier
25 March 2026
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Our delivery driver from Evri is very friendly
Our delivery driver from Evri is extremely friendly and professional. Always with a smile
15 July 2026
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Absolutely one in a million
Absolutely one in a million, nothing is to much better for him. Very reliable and goes out ot his way to make the delivery if I'm out .
16 July 2026
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity
What goes wrong everytime
What goes wrong everytime. Delivery drivers never knock , just leave parcel outside in full view, delivery to wrong address. Last parcel was left in my recycle bin on the roadside. Driver didn't even bother entering the property. Worst delivery company ever
15 July 2026
Reply from Evri
Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity
Deliveries have always been on time so…
Deliveries have always been on time so far. With friendly employees.
15 July 2026
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
Reply from Evri
Thank you for the positive feedback! It means a lot to us.
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