Super.com Reviews 

58,890
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 16,834 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the prices offered to be very competitive, often significantly lower than other booking sites. Many people praise the booking process as easy, fast, and straightforward, contributing to a smooth overall user experience. However, some people mentioned issues with reservations not being found by hotels upon arrival or receiving confirmations lacking essential details. Other customers reported confusion regarding pricing, with unexpected additional costs or charges appearing after booking, and some found the website lacked crucial hotel policy information.

What people talk about most

Price

Reviewers mention positive feedback about price, with many finding great rates and competitive pricing for... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many finding it easy, fast, and offering... See more

User experience

Consumers find the user experience to be positive, describing it as very convenient, smooth, and easy,... See more

Website

People report ambiguous experiences with the website, with some finding it easy to navigate and book hotels... See more

Service

Users describe ambiguous interactions with service, with some reviewers praising the hospitality and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

speed of turn around.. Hopefully Hotel get sour info on time. Yes recd Confirm of booking quickly..invoice could Not be Read or Printed. After following instructions to the letter. Live Chat?? -... See more

Company replied

Rated 4 out of 5 stars

Super.com was a good experience, first time user. It was a little confusing on the different prices on the same room. But overall, a good experience on the sight.

Company replied

Rated 4 out of 5 stars

Better prices for motels than most. Their people,on the phone actually were able to solve a refund issue. I will continue to use their app. CM

Company replied

Rated 5 out of 5 stars

While it was odd and clunky and scary to give payment info to YET ANOTHER fake-sounding internet service, and while Super dot com has an odd incentive program (which I canceled within a few days aft... See more

Company replied


Company details

  1. Hotel
  2. Alternative Financial Services
  3. E-commerce service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

59k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

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4.3

All reviews

(58,890)

16,720 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I booked a hotel for Monday and got charged for a Sunday and never a

I booked a hotel for Monday and the website had a bug. It charged me for Sunday night. I asked for a change of date and a refund just help. I received no help a BOT who talked down and asked me to call the hotel.

I called the hotel but the hotel said its a 3rd party .
Why would I have to do that when I booked a Monday and got charged for a Sunday!!!

15 July 2026
Rated 5 out of 5 stars

So far so good

So far so good! Best price I could find and I appreciate that because I have to go to a memorial service so already stressed out. Thx

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical at first….

I was skeptical at first bc it was over $200 less to book through super.com, but it was well worth it. Process was easy and there were no issues. I’d definitely book through them again!!!

11 July 2026
Rated 5 out of 5 stars

No Problems

Booking was made and confirmed same day. Best price. No issues checking in, or unexpected charges or changes.

10 July 2026

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