Softwaremaster Reviews 

128
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have just enough knowledge of Mac and Windows to get myself into big trouble. That's exactly what happened when I found the need to contact Software Master for support. They exceeded my expectations... See more

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Rated 5 out of 5 stars

I liked, quick response to my emails, even though they were in late Perth hours. So give stars for the communication. As I did not attempt to install purchased software (OS) as yet, I cant comment o... See more

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Rated 5 out of 5 stars

Setup Software Master account and purchased Windows 10 Pro 64bit on Monday 19 June 2023. Received email from Software Master in minutes with Win10 Pro serial code. I had already downloaded and inst... See more

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Rated 5 out of 5 stars

Skeptical at first, spoke to the chat person - defiantly not a robot. Answer were clear and direct, no room for misinterpretation. Went ahead and purchased Office. took about 2min to come through, ins... See more

Company replied

Company details

  1. Computer Software Shop
  2. Software Vendor

Written by the company

Genuine and Affordable Microsoft Software Product Keys with Instant Email Delivery and 100% Money Back Guarantee.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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1-star

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4.9

All reviews

(128)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Software Product Key arrived well and Support as Excellent

Software Product Key arrived well within the nominated timeframe.
Key was entered into my Microsoft account and accepted.
Initially unable to download software but an email to Softwaremaster Support was quickly answered with the correct website address to enter.
Software downloaded and is fully operational.

4 January 2026
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Reply from Softwaremaster

Thank you for your valuable feedback.

Rated 5 out of 5 stars

Great service

Although I didn't get my code immediately (i know it did say it would be within 24hrs of purchase), I reached out via email, and soon after I got my code. So, the service was great. On previous occasions both my purchases came with immediate codes. All good.

11 September 2025
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Rated 5 out of 5 stars

Fast efficient delivery

Fast efficient delivery

Was a little sceptical at first, reading a few reviews gave it a crack and was great.

5 May 2025
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Rated 5 out of 5 stars

Happy with the purchase

Happy with the purchase. there was an Ease of communication and prompt response

29 March 2025
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Rated 5 out of 5 stars

No high hopes…. UNTIL

It was initially a 1-Star when I saw that even though it activated windows from startup, windows wasn’t actually activated in settings. However, I emailed them and they sent me another key which in fact activated windows 11 pro. Very happy with their customer support and experience as they replied within 2 hours.

9 February 2025
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Rated 5 out of 5 stars

Sceptical with cost so low

With the purchase cost so low I was initially sceptical about dealing with Softwaremaster, but with consistently high feedback reviews I decided to chance it...and very pleased I did. The whole process from purchase to installation was seamless and trouble-free.

14 March 2025
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Rated 5 out of 5 stars

Bought Office 2021 Professional

The product key they gave me didn't work, however they responded to my email fairly quickly and supplied me with another straight away that did work without any fuss. So I am happy with their service and will buy from them again in future with confidence.

4 March 2025
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Rated 5 out of 5 stars

Decided to move from paying expensive…

Decided to move from paying expensive annual subscription to Microsoft for Office 365 and purchased Office 2021 Professional. Had some issues with installation probably due to me not being very tech savvy however, received timely responses from tech chat people to some questions and all seems good now. Also great price for lifetime activation. Highly recommend Softwaremaster.

21 February 2025
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Rated 5 out of 5 stars

Office 2021 downgrade from O365

I had Office 365 installed and didn't want to continue with subscriptions so decided to go to office 2021, they confirmed a process to get there using the product key I purchased from them (received by email about 15 mins after purchase). I was able to successfully downgrade from O365 to Office 2021.

19 February 2025
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Rated 5 out of 5 stars

Exactly what was requested…

Softwaremaster delivered exactly what was requested including timely support for query. It matched all the previous reviews. Would recommend. Mike. (Visio 2021 Buyer)

12 February 2025
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Rated 5 out of 5 stars

Software master are 100% genuine and…

Software master are 100% genuine and great product/service, unfortunately I made the mistake of purchasing from software mart first. Don't go near Software Mart Australia they are fake.

20 January 2025
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Rated 5 out of 5 stars

Working good

Working good. Thank you.

14 January 2025
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Reply from Softwaremaster

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