Sophie at Skimax was helpful, friendly and knowledgeable. She made our holiday plans easy and stress free. Her advice was very helpful. We enjoyed ever moment of our holiday in Rusutsu.
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Sophie at Skimax was helpful, friendly and knowledgeable. She made our holiday plans easy and stress free. Her advice was very helpful. We enjoyed ever moment of our holiday in Rusutsu.
Company replied
Danielle was fantastic again in organising our trip to Sun Peaks & Banff in Canada. She arranged our Canada trip last year as well. Communication was clear and replies back to us were prompt and thoro... See more
Company replied
Our trip to Furano was excellent. The skiing conditions were really good, the transport ran like clockwork and the food and accommodation were perfect. Unlike last year, when one of the major chairlif... See more
Company replied
Hatsuyuki, the accommodation in the heart of Hirafu town, was wonderfully situated and appointed. We were surrounded by great dining opportunities and bars. The home itself, was spacious, warm and... See more
Company replied
Welcome to Skimax, where our passion for skiing and snowboarding drives everything we do. Our team isn't just a group of travel experts; we're avid skiers and snowboarders who've explored every resort we sell firsthand. With over 25 years of collective experience, we've carved our way through the Alps, ventured into the powder of Japan, and sought out the best slopes worldwide. What sets us apart is our personal touch. We're not just here to sell you a holiday; we're here to share our love for the mountains and ensure you have the best experience possible. Every member of our team is dedicated to crafting tailor-made ski packages that perfectly suit your needs and preferences. From recommending the perfect runs to sharing insider tips, we're with you every step of the way. So, when you choose Skimax, you're not just booking a holiday – you're joining a community of passionate skiers and snowboarders who understand your thrill for the slopes. Let us bring our firsthand knowledge and expertise to your next adventure, and together, we'll create memories that last a lifetime.
PO BOX 23 Kingsgrove NSW , 1480, Sydney, Australia
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Our trip to Shiga and Nozawa was well organise. Danielle is great to work with. We look forward to next season.

Reply from Skimax Holidays
Sophie at Skimax was helpful, friendly and knowledgeable. She made our holiday plans easy and stress free. Her advice was very helpful.
We enjoyed ever moment of our holiday in Rusutsu.

Reply from Skimax Holidays
Sarah from Skimax was great in accommodating our plans especially with bookings filling fast. Offered great advice and booked some perfect accommodation to give us an authentic Japanese snow trip. Greatly appreciated all the effort and support

Reply from Skimax Holidays
We had another great ski holiday in Japan thanks to Skimax helping with accomodation and transfers.
We stayed at Oyado Furuya accomodation at Myoko Kogan.

Reply from Skimax Holidays
Sophie was great. She helped coordinate the individual needs of a party of 7.
I appreciate everything she did for us to make our holiday great

Reply from Skimax Holidays
Wonderful Sarah, did everything for our four week ski trip to Canada…
Flights transfers all accomodation etc.,
We paid our trip off over time as this helps to have this option…
I’ve always used Skimax for our ski trips..

Reply from Skimax Holidays
SkiMax was able to book accommodation, transfers and lift tickets in two resorts in Japan. Sarah packaged up everything to make it easy for our group, answering all my queries and followed up when we got home.

Reply from Skimax Holidays
Hatsuyuki, the accommodation in the heart of Hirafu town, was wonderfully situated and appointed.
We were surrounded by great dining opportunities and bars. The home itself, was spacious, warm and comfortable. The transfers to and from Sapporo worked seamlessly. This is one of the big headaches when you are travelling ..... especially when you don't speak the language. You guys nailed it 😁
A big thank you Sophie, Jolene, Zen and Danielle.

Reply from Skimax Holidays
Greg from Skimax booked our trip to Nozawa Onsen. Everything was fantastic! A traditional Ryoken with Onsen just a five minute walk to the Gondola. The Ryokan was right in the village and close to the action but still quiet!

Reply from Skimax Holidays
Our trip to Furano was excellent. The skiing conditions were really good, the transport ran like clockwork and the food and accommodation were perfect. Unlike last year, when one of the major chairlifts was out of action, all lifts were running and we had no queues and uncrowded runs. This is the fifth time we’ve had Skimax book our ski trip to Japan and once again, they did a wonderful job.

Reply from Skimax Holidays
Danielle was fantastic again in organising our trip to Sun Peaks & Banff in Canada. She arranged our Canada trip last year as well. Communication was clear and replies back to us were prompt and thorough. Upon arrival at both destinations our accommodation was all confirmed and ready to go as were our lift tickets, ready to collect from reception. We love using SkiMax for our overseas ski trips as it takes the stress out of international travel and they can access the best early bird deals. Thanks again Danielle.

Reply from Skimax Holidays
They looked after all the details expertly and made the trip very easy.

Reply from Skimax Holidays
Sophie at Skimax was amazing. Super responsive and knowledgeable. Our trip to the French Alps was fantastique!

Reply from Skimax Holidays
We had a great experience with Sophie and the team and our ski holiday to Canada Jan 2026 was amazing.

Reply from Skimax Holidays
I've used Skimax about 4 times now and I've got another one in the works. They just take all the pain out of it, deposit down, one itinery, final payment and off you go.
Fantastic!!

Reply from Skimax Holidays
Had an absolutely brilliant ski holiday in Whistler thanks to Danielle at Skimax! She went above and beyond, arranging a fantastic deal at The Westin, including a complimentary room upgrade to a one bedroom suite. On top of that, Danielle organised a bunch of gift and dining vouchers, all as part of the promotional offers. The prices were spot on, and I’ll definitely be using Skimax for all my ski trips from now on. Cheers, Danielle!

Reply from Skimax Holidays
There are a number of travel services available - and you can try and book yourself... but do yourself a favour and use SkiMax. We got in touch with Greg from SkiMax and he was super helpful in arranging our trip to Sun Peaks Canada in Jan 2026. The SkiMax service was awesome, the prices and availability of top quality accomodation second to none. We would not hesitate in using Greg and SkiMax again.

Reply from Skimax Holidays
We have just returned from Whistler and Banff where we experienced our first white Christmas. This is the second time we have used Skimax to book our Canadian ski trip, and we can highly recommend Skimax and Sophie. Sophie was extremely knowledgeable and helpful throughout the whole process on both occasions. We are in the process of booking our next ski holiday to Japan with Sophie.

Reply from Skimax Holidays
Excellent knowledge and outstanding customer service.
I was lucky enough to deal with Sophie for our European Ski Holiday. She was knowledgeable, friendly and extremely helpful - couldn't recommend her highly enough.

Reply from Skimax Holidays
Skimax was efficient and was able to assist me in booking my ski trip to Shiga Kogen, we were extremely happy with how smoothly everything ran - from transfers, accommodation (loved our hotel and location - Prince East Hotel - HIGHLY RECOMMENDED)! Danielle was great with organsiing everything!

Reply from Skimax Holidays
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