Skimax Holidays Reviews 

28
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Sophie at Skimax was helpful, friendly and knowledgeable. She made our holiday plans easy and stress free. Her advice was very helpful. We enjoyed ever moment of our holiday in Rusutsu.

Company replied

Rated 4 out of 5 stars

Danielle was fantastic again in organising our trip to Sun Peaks & Banff in Canada. She arranged our Canada trip last year as well. Communication was clear and replies back to us were prompt and thoro... See more

Company replied

Rated 5 out of 5 stars

Our trip to Furano was excellent. The skiing conditions were really good, the transport ran like clockwork and the food and accommodation were perfect. Unlike last year, when one of the major chairlif... See more

Company replied

Rated 4 out of 5 stars

Hatsuyuki, the accommodation in the heart of Hirafu town, was wonderfully situated and appointed. We were surrounded by great dining opportunities and bars. The home itself, was spacious, warm and... See more

Company replied

Company details

  1. Ski holidays
  2. Sport tour agency
  3. Tour Agent
  4. Tour operator
  5. Travel agent

Written by the company

Welcome to Skimax, where our passion for skiing and snowboarding drives everything we do. Our team isn't just a group of travel experts; we're avid skiers and snowboarders who've explored every resort we sell firsthand. With over 25 years of collective experience, we've carved our way through the Alps, ventured into the powder of Japan, and sought out the best slopes worldwide. What sets us apart is our personal touch. We're not just here to sell you a holiday; we're here to share our love for the mountains and ensure you have the best experience possible. Every member of our team is dedicated to crafting tailor-made ski packages that perfectly suit your needs and preferences. From recommending the perfect runs to sharing insider tips, we're with you every step of the way. So, when you choose Skimax, you're not just booking a holiday – you're joining a community of passionate skiers and snowboarders who understand your thrill for the slopes. Let us bring our firsthand knowledge and expertise to your next adventure, and together, we'll create memories that last a lifetime.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.6

All reviews

(28)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Our trip to Shiga and Nozawa was well…

Our trip to Shiga and Nozawa was well organise. Danielle is great to work with. We look forward to next season.

8 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Dave, thanks a lot for your feedback. It's great to hear you had a great experience working with Danielle, and everything went smoothly on your trip to Shiga and Nozawa.

We look forward to helping you out again with your ski trips in the future!

Rated 5 out of 5 stars

Skiing at Rusutsu

Sophie at Skimax was helpful, friendly and knowledgeable. She made our holiday plans easy and stress free. Her advice was very helpful.
We enjoyed ever moment of our holiday in Rusutsu.

25 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Regina, thank you for your lovely feedback. It’s great to hear that Sophie was able to make your holiday planning easy and stress-free.

We really appreciate your trust and look forward to helping you again in the future!

Rated 5 out of 5 stars

Japanese Snow Trip Extravaganza

Sarah from Skimax was great in accommodating our plans especially with bookings filling fast. Offered great advice and booked some perfect accommodation to give us an authentic Japanese snow trip. Greatly appreciated all the effort and support

22 January 2026
Unprompted review
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Reply from Skimax Holidays

Hi Dean, thank you so much for your fantastic feedback. It’s great to hear that Sarah was able to accommodate your plans, especially with things booking out quickly, and help create such an authentic Japanese snow trip for you.

We really appreciate your trust and look forward to helping you plan your next ski adventure!

Rated 5 out of 5 stars

Myoko Kogan ski holiday

We had another great ski holiday in Japan thanks to Skimax helping with accomodation and transfers.
We stayed at Oyado Furuya accomodation at Myoko Kogan.

2 March 2026
Unprompted review
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Reply from Skimax Holidays

Hi John, thank you so much for your feedback and for trusting us with your ski holiday in Japan. It’s great to hear you had a fantastic trip to Myoko Kogen and that everything with your accommodation and transfers went smoothly.

Rated 5 out of 5 stars

Sophie was great

Sophie was great. She helped coordinate the individual needs of a party of 7.
I appreciate everything she did for us to make our holiday great

1 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi there, thank you so much for your feedback. We are glad to hear Sophie took care of everything to make your ski holiday great!

Rated 5 out of 5 stars

Wonderful Sarah and skimax

Wonderful Sarah, did everything for our four week ski trip to Canada…
Flights transfers all accomodation etc.,
We paid our trip off over time as this helps to have this option…
I’ve always used Skimax for our ski trips..

18 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Pam, thank you so much for your lovely feedback and for your continued trust in Skimax over the years. It’s great to hear that Sarah was able to take care of everything for your four-week ski trip to Canada and make the whole process easy for you.

We really appreciate your loyalty and look forward to helping you plan many more ski adventures in the future!

Rated 5 out of 5 stars

SkiMax can book everything

SkiMax was able to book accommodation, transfers and lift tickets in two resorts in Japan. Sarah packaged up everything to make it easy for our group, answering all my queries and followed up when we got home.

13 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Susan, thank you so much for your feedback. It’s great to hear that Sarah was able to package everything together across both resorts and make the whole process easy for your group.

We really appreciate your trust and look forward to helping you plan many more ski adventures in the future!

Rated 4 out of 5 stars

Seniors Ski Trip Niseko.

Hatsuyuki, the accommodation in the heart of Hirafu town, was wonderfully situated and appointed.
We were surrounded by great dining opportunities and bars. The home itself, was spacious, warm and comfortable. The transfers to and from Sapporo worked seamlessly. This is one of the big headaches when you are travelling ..... especially when you don't speak the language. You guys nailed it 😁
A big thank you Sophie, Jolene, Zen and Danielle.

3 March 2026
Unprompted review
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Reply from Skimax Holidays

Hi Anthony, thank you very much for your detailed feedback. It’s great to hear that everything for your ski trip worked out seamlessly and that you had a wonderful holiday.

Rated 5 out of 5 stars

Wow Nozawa Onsen

Greg from Skimax booked our trip to Nozawa Onsen. Everything was fantastic! A traditional Ryoken with Onsen just a five minute walk to the Gondola. The Ryokan was right in the village and close to the action but still quiet!

2 March 2026
Unprompted review
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Reply from Skimax Holidays

Hi Tracy, thank you so much for your feedback. We’re glad to hear that everything Greg organised for your trip went well and that you had a fantastic ski holiday!

Rated 5 out of 5 stars

Furano Perfection

Our trip to Furano was excellent. The skiing conditions were really good, the transport ran like clockwork and the food and accommodation were perfect. Unlike last year, when one of the major chairlifts was out of action, all lifts were running and we had no queues and uncrowded runs. This is the fifth time we’ve had Skimax book our ski trip to Japan and once again, they did a wonderful job.

14 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Ross, thank you very much for your feedback and for trusting us with your last five ski trips. We’re so pleased to hear you had a wonderful time in Furano and that everything was perfect for your trip.

We look forward to helping you plan many more ski adventures in the future!

Rated 4 out of 5 stars

Canada 2026 trip

Danielle was fantastic again in organising our trip to Sun Peaks & Banff in Canada. She arranged our Canada trip last year as well. Communication was clear and replies back to us were prompt and thorough. Upon arrival at both destinations our accommodation was all confirmed and ready to go as were our lift tickets, ready to collect from reception. We love using SkiMax for our overseas ski trips as it takes the stress out of international travel and they can access the best early bird deals. Thanks again Danielle.

1 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Alison, thank you very much for your feedback. It’s great to hear that you had a fantastic experience booking your last two ski trips with Danielle.

We truly appreciate your trust in Skimax to plan your holidays and look forward to helping you organise plenty more adventures in the future!

Rated 5 out of 5 stars

Skimax USA holiday

They looked after all the details expertly and made the trip very easy.

14 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Darian, thank you very much for your feedback. We’re glad to hear you found everything easy and that the experience of booking with our snow travel expert was seamless.

Rated 5 out of 5 stars

Sophie at Skimax was amazing

Sophie at Skimax was amazing. Super responsive and knowledgeable. Our trip to the French Alps was fantastique!

7 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Andrew, thanks so much for your feedback. We’re glad to hear you had a great experience booking with Sophie, she is indeed very knowledgeable about skiing in France, and we’re so pleased you found her advice helpful.

We look forward to helping you plan many more ski adventures in the future.

Rated 5 out of 5 stars

We had a great experience with Sophie…

We had a great experience with Sophie and the team and our ski holiday to Canada Jan 2026 was amazing.

7 January 2026
Unprompted review
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Reply from Skimax Holidays

Hi Brett, thanks so much for your message. It’s great to hear that Sophie’s advice and recommendations helped make your trip a fantastic experience.

We really appreciate your trust and look forward to planning your next ski adventure!

Rated 5 out of 5 stars

Skiing done easy

I've used Skimax about 4 times now and I've got another one in the works. They just take all the pain out of it, deposit down, one itinery, final payment and off you go.
Fantastic!!

2 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Matt, thank you so much for your feedback and for trusting us with your ski trips. It’s great to hear that you’ve found everything seamless when working with us and that plans for your next ski holiday are already full steam ahead. Cheers!

Rated 5 out of 5 stars

Had an absolutely brilliant ski holiday…

Had an absolutely brilliant ski holiday in Whistler thanks to Danielle at Skimax! She went above and beyond, arranging a fantastic deal at The Westin, including a complimentary room upgrade to a one bedroom suite. On top of that, Danielle organised a bunch of gift and dining vouchers, all as part of the promotional offers. The prices were spot on, and I’ll definitely be using Skimax for all my ski trips from now on. Cheers, Danielle!

5 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Michael, thank you so much for your message. We’re so happy to hear that your Whistler trip was wonderful and that Danielle was able to help organise all the details to ensure you had a great experience. She always goes above and beyond for her clients, and we’re glad you got to experience that firsthand.

We truly appreciate your trust and look forward to helping you plan the next one!

Rated 5 out of 5 stars

Super helpful - don't try and book yourself.

There are a number of travel services available - and you can try and book yourself... but do yourself a favour and use SkiMax. We got in touch with Greg from SkiMax and he was super helpful in arranging our trip to Sun Peaks Canada in Jan 2026. The SkiMax service was awesome, the prices and availability of top quality accomodation second to none. We would not hesitate in using Greg and SkiMax again.

9 January 2026
Unprompted review
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Reply from Skimax Holidays

Hi Matt, thanks for your message. We’re glad to hear we could help get everything organised for your ski trip. We really appreciate you taking the time to share your feedback and look forward to helping you again on future ski trips.

Rated 5 out of 5 stars

Canadian Christmas

We have just returned from Whistler and Banff where we experienced our first white Christmas. This is the second time we have used Skimax to book our Canadian ski trip, and we can highly recommend Skimax and Sophie. Sophie was extremely knowledgeable and helpful throughout the whole process on both occasions. We are in the process of booking our next ski holiday to Japan with Sophie.

25 December 2025
Unprompted review
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Reply from Skimax Holidays

Hi Sharon, thank you so much for your message.

It’s wonderful to hear about your experience, and what a great choice to spend your first white Christmas in Canada at legendary destinations like Whistler and Banff.

We’re really happy to hear that the advice and service you received from Sophie made this trip unforgettable, and even more excited to know that you’re already locking in your next adventure to Japan.

Thanks again for sharing your feedback with us. We truly appreciate it.

Rated 5 out of 5 stars

I will be a repeat customer!

Excellent knowledge and outstanding customer service.

I was lucky enough to deal with Sophie for our European Ski Holiday. She was knowledgeable, friendly and extremely helpful - couldn't recommend her highly enough.

10 January 2026
Unprompted review
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Reply from Skimax Holidays

Hi Tracey, thanks so much for your message. We are delighted to hear you had a great experience booking with Sophie. She really is a wizard when it comes to skiing in Europe. We appreciate your kind feedback and look forward to helping you again in the future.

Rated 5 out of 5 stars

SHIGA KOGEN - A MUST!

Skimax was efficient and was able to assist me in booking my ski trip to Shiga Kogen, we were extremely happy with how smoothly everything ran - from transfers, accommodation (loved our hotel and location - Prince East Hotel - HIGHLY RECOMMENDED)! Danielle was great with organsiing everything!

3 February 2026
Unprompted review
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Reply from Skimax Holidays

Hi Carla, thank you so much for your feedback! We’re very happy to hear you had an amazing trip. Danielle is so knowledgeable about skiing in Japan, and we’re glad she could help you book such a great adventure. We look forward to helping you again in the future, and thanks again for the lovely review.

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