Sharpes Estates - Letting & Estate Agents Colliers Wood Reviews 

34
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Since the first appointment to visit the flat, the service was great, and in less than one week we had everything ready to move. Every time I got a question, the answer was faster than expected and ef... See more

Company replied

Rated 5 out of 5 stars

Genuine as it comes I didn’t know Andrew and the team prior promise. However these guys are awesome in every single aspect marketing, communicating back wow, finding and providing accurate vetting... See more

Company replied

Rated 1 out of 5 stars

I sent Sharpes Estates a Subject Access Request under the UK GDPR. As of 27 January 2026, there has been no acknowledgement at all. Not a great sign for their data handling or compliance culture. -... See more

Company replied

Rated 5 out of 5 stars

I’ve been a tenant with Sharpes Estates since May 2021 across two separate addresses until end of this month. I can not recommend them enough. Landlord has always been very responsive and helpful,... See more

Company replied

Company details

  1. Estate Agent
  2. Apartment Letting Agency
  3. Property Maintenance
  4. Property management company

Written by the company

Sharpes Estates was founded in 2001 by Mr Andrew Sharpe. Having been in business for 22 years, we pride ourselves on having a great understanding of the property industry, especially within SW19 and surrounding areas in London. Having a small dedicated team has allowed us to focus on prioritising and maintaining relationships with both clients and landlords, which is what has helped Sharpes establish itself and go from strength to strength for over 22 years!


Contact info

4.2

Great

TrustScore 4 out of 5

34 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(34)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Genuine as it comes I didn’t know…

Genuine as it comes I didn’t know Andrew and the team prior promise.
However these guys are awesome in every single aspect marketing, communicating back wow, finding and providing accurate vetting information.
Seriously these guys are a rarity in this game and I’ve been a landlord for over 25 years.

20 May 2026
Unprompted review
Sharpes Estates - Letting & Estate Agents Colliers Wood logo

Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thanks for this lovely review. It is always nice when landlords acknowledge the value of a good Estate Agent who has known the business for the last 25 years.

You are new to the Sharpes family, but in all my years here I have never had a landlord leave our company due to bad service.

Rated 5 out of 5 stars

Efficient company and great communication!

Since the first appointment to visit the flat, the service was great, and in less than one week we had everything ready to move. Every time I got a question, the answer was faster than expected and efficient. I will use the company again, and of course recommend it to any person or family to move quickly.

15 May 2026
Unprompted review
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Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Dear Elma, Thank you for your kind words and it is great to hear you are happy with the service we provided you. We try our best to be efficient as possible and use all forms of communication. Our staff are happy to work out of office hours to ensure everything is going through smoothly. Thank you for your continue support and spreading the word as this is best form of advertisement for any small independent business. I hope you enjoy your new home and remember we offer continue support throughout your tenancy from the start to finish. Kind regards Andrew Sharpe Director of Sharpes Estates Ltd.

Rated 5 out of 5 stars

Highly Recommend!

Andrew was fantastic throughout the sale of my property. He went above and beyond chasing the buyer, dealing with difficult solicitors, and always keeping things moving forward. He was consistently professional, responsive, and patient — no matter how many phone calls or questions I had along the way.
Andrew was a pleasure to deal with from start to finish, and I wouldn’t hesitate to highly recommend him to anyone buying or selling a property.

22 May 2026
Unprompted review
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Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Dear Sharmi, Thank you for these kind words means so much to me, this has been the most stressful sale process have been through in the last 26 years of being in business. Yes it was a tough one but we done it in the end and I'm so happy it has all worked out for you. Hope you enjoy your new home. Kind regards Andrew director Sharpes Eststes Ltd

Rated 1 out of 5 stars

No acknowledgement of fresh data request

Following my earlier complaint about Sharpes Estates and the handling of viewings during my tenancy, Sharpes emailed me on 15 April 2026 stating that reviews had been reported to Google and Trustpilot and were anticipated to be removed.

On 17 April 2026, I sent Sharpes Estates a fresh UK GDPR request about review-related personal data, including any data held about me, or about a reviewer Sharpes Estates believed to be me, in connection with those reports.

The firm is entitled not to engage in further general correspondence if that is its position. However, that does not remove its obligation to deal properly with data rights requests made under UK GDPR.

As of today, I have not received an acknowledgement or confirmation that the request is being dealt with. I understand the statutory deadline for a response is 18 May 2026.

I am recording this as a further update on the handling of my complaint and data-access concerns.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Nice and helpful Staff

Had two property viewings with Nicole, who was lovely and very helpful. The process thereafter has been smooth so far, with all the queries answered promptly. My friend and I are just waiting to have the final contract to be sent over for us to sign.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

SAR response raises further concerns

Update April 2026: Following my formal complaint of December 2025 about the viewing arrangements during my tenancy, I submitted a Subject Access Request in January 2026 under Article 15 UK GDPR seeking the personal data Sharpes Estates held about me in connection with the tenancy and complaint.

Sharpes Estates responded stating that they held no personal data relating to me in respect of those matters, including no viewing logs, complaint records or communications. I have since written asking them to clarify that position, given that I hold contemporaneous emails and WhatsApp messages from Sharpes staff, and given Sharpes’ own complaint response of December 2025 and public reply to my review of December 2025 in January 2026.

I have also asked them to clarify their record-retention position. The Property Ombudsman Code of Practice states: “You must keep clear and full written records of your relationship with landlords and tenants for at least six years.”

I am currently awaiting their clarification.

13 April 2026
Unprompted review
Sharpes Estates - Letting & Estate Agents Colliers Wood logo

Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Dear Mr. Samant,

I am writing to formally notify you that I will not be engaging in further correspondence regarding this matter. As previously advised, if you remain dissatisfied with our response, you may exercise your right to escalate your concerns to the appropriate regulatory bodies.

Furthermore, please be informed that we have reported your recent reviews to Google and Trustpilot for investigation, and we anticipate their removal.

Regards,

Andrew Sharpe

Rated 5 out of 5 stars

The team at Sharpes are wonderful

The team at Sharpes are wonderful. They’ve been managing my rental properties for some years now and I’m very happy with the service. They are super efficient handling any maintenance or compliance issues for me.

The tenants they’ve found for me have always been good, looking after the properties well. They’ve managed to find new tenants very quickly when the old tenants vacate.

Sharpes provide a friendly, professional and personal service to landlords.

1 February 2026
Unprompted review
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Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you, Natasha, for your kind words and for your continued business over the years. We truly appreciate your trust in us.

We always strive to secure the very best tenants for you and to manage your properties to the highest possible standards.

Rated 1 out of 5 stars

Data rights request met with silence

I sent Sharpes Estates a Subject Access Request under the UK GDPR. As of 27 January 2026, there has been no acknowledgement at all. Not a great sign for their data handling or compliance culture.

--Update on 28/1/26: Since this post was written, the organisation has sent me an acknowledgement of the SAR.--

27 January 2026
Unprompted review
Sharpes Estates - Letting & Estate Agents Colliers Wood logo

Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

We have responded to your request and it is currently being processed. You will receive a reply by 22 February 2026.

Rated 5 out of 5 stars

Outstanding, Reliable and Professional Service

Andrew at Sharpe's has been managing our rental flat for 20 years. His service has been excellent, prompt, reliable and extremely professional. I would highly recommend Sharpe's to help you with your property needs.

1 January 2026
Unprompted review
Sharpes Estates - Letting & Estate Agents Colliers Wood logo

Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you very much for your wonderful feedback, Marcelle. We truly appreciate your trust over the past 20 years. It’s great to hear that Andrew’s service has been consistently prompt, reliable, and professional. Your recommendation means a lot to us, and we’re grateful for the opportunity to continue supporting you with your property needs.

Sharpes Estates

Rated 4 out of 5 stars

Our longtime Letting Agents

I have used Sharpes Estates as my letting agents for over 20 years. They are efficient; keep me informed and update their systems based on legislation updates. Very trustworthy.

29 December 2025
Unprompted review
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Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you so much for your continued trust and loyalty over the past 20 years, S Wright. We’re really pleased to hear that you value our communication, efficiency, and commitment to keeping up with legislative changes. Long-standing relationships like yours mean a great deal to us, and we’re grateful for the opportunity to continue supporting you.

Sharpes Estates

Rated 5 out of 5 stars

thank you for keeping us informed with…

thank you for keeping us informed with all the latest changes which will take effect from 2026.

2 December 2025
Unprompted review
Sharpes Estates - Letting & Estate Agents Colliers Wood logo

Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you for your kind feedback, H Savan. We really appreciate you taking the time to share your thoughts. Keeping our clients informed about upcoming changes is important to us, and we’re glad you found the updates helpful. Please don’t hesitate to reach out if you ever need any further information or support.

Sharpes Estates

Rated 5 out of 5 stars

Great places

Great places. People from Sharpes are very helpful and friendly. They can always find affordable places to accommodate you and your family. Highly recommend this team!

12 December 2025
Unprompted review
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Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you, Osvaldo, for the great feedback!

It’s wonderful to hear that you found both our properties and team so accommodating. Helping people find affordable homes that suit their needs is something we genuinely care about, so your recommendation means a lot to us.

– Sharpes Estates

Rated 5 out of 5 stars

Great Service

I’ve been dealing with Sharps for 15 years.
Very professional and helpful when they are needed
Looking forward to keep dealing with them in the future,

22 November 2025
Unprompted review
Sharpes Estates - Letting & Estate Agents Colliers Wood logo

Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you, Toni!
We really appreciate your loyalty over the past 15 years. It’s fantastic to hear that you’ve consistently found our service professional and helpful whenever needed. We truly value your trust and look forward to continuing to work with you in the future.

– Sharpes Estates

Rated 5 out of 5 stars

Sharpes Reliable Estate Agent

Sharpes has been finding and managing tenants for my flat for the last 10 years. Their service has always been reliable, efficient, friendly, & helpful. They have sorted out problems as they have arisen, which in my case has been often.

20 November 2025
Unprompted review
Sharpes Estates - Letting & Estate Agents Colliers Wood logo

Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you so much, A C Mitchell! We truly appreciate your loyalty over the past 10 years. It’s wonderful to hear that our service has consistently been reliable, efficient, and friendly throughout your experience. We’re always here to help and to sort out any issues promptly, and we’re grateful for your continued trust in us.

- Sharpes Estates

Rated 5 out of 5 stars

Lovely and helpful peoples

Lovely and helpful peoples. Helped as with everything to move in!

18 June 2025
Unprompted review
Sharpes Estates - Letting & Estate Agents Colliers Wood logo

Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you, Andris! We’re really glad to hear that you found our team lovely and helpful. It’s great to know we could support you with everything you needed for a smooth move-in experience!

- Sharpes Estates

Rated 4 out of 5 stars

Very informative and accurate…

Very informative and accurate communication and happy to help always.

11 November 2025
Unprompted review
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Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you, Ransford! We’re delighted to hear you appreciated our clear communication and helpful approach. Your feedback means a lot to us!

- Sharpes Estates

Rated 5 out of 5 stars

They are responsive

They are responsive, I would use them again.

21 July 2025
Unprompted review
Sharpes Estates - Letting & Estate Agents Colliers Wood logo

Reply from Sharpes Estates - Letting & Estate Agents Colliers Wood

Thank you, Harrison! We’re glad to know you had a positive experience with our team. It’s great to hear you’d choose us again — we look forward to working with you in the future!

- Sharpes Estates

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