Excellent phone but poor packaging let it down. Protective pouch not sealed, phone half out. Charger lead and metal SIM tool rattling around inside the box, luckily no damage to phone. Better attentio... See more
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See what reviewers are saying
The product arrived after a little bit of a delay, but I could follow it all the time. It came from Italy, was held up and then went to Germany and then here to Ireland so I was a bit surprised at thi... See more
Its simply a steal. Thou i will need to replace this phone sooner, it doesnt have a perfect battery and some heating problems but i have a way better phone now for really cheap and even when buying in... See more
I ordered a vintage Greco Les Paul guitar from Refurbed, expecting it to arrive in a standard gig bag as advertised. Instead, the seller "Pat’s Guitars Germany" went above and beyond and shipped it i... See more
Company details
- Online marketplace
- Appliance shop
- Mobile Phone Shop
- Computer & Accessories store
- Electrical supply shop
- Exercise Equipment Shop
Written by the company
Your trusted online platform for everything refurbished, from smartphones, tablets and laptops, to home appliances, sports equipment and much more. All refurbed products work just like new with a minimum 12-month warranty and free 30-day trial period. So you have nothing to worry about! refurbed products are also up to 40% cheaper compared to new and far more sustainable. We have millions of satisfied customers across 12 markets in Europe. Don’t be a stranger! If you have any questions our award-winning customer service team is here to help you Rethink New.
Written by the company

Contact info
Jakov-Lind-Straße 7, 1020, Wien, Austria
- 08007001210
- service@refurbed.com
- refurbed.com
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Second purchase from refurbed.I
Second purchase from refurbed.I
Was a bit worried about the quality but with not doubt I took a right decision,I bought an iPhone 15,implacable,looks like new.Was sent professional by the seller and delivered quick.
I had a problem that wasn’t being…
I had a problem that wasn’t being sorted but thankfully refurbed has compensated me satisfactory ! I want to thank them for understanding my situation and I will definitely deal with them again in the future 👏🏼👏🏼👏🏼
Samsung galaxy s25
Last week I received Samsung galaxy s25, it works perfectly I got no issues. Very pleased with my purchase. Thank you
3days my daughters was 5 days
How quickly the posted my phone my daughter also got new phone from them they are in really good condition so far
New iPhone 17
Product respecting the description. Shipping really fast, I got it 2 days after my order
Buying of a phone was almost perfect, warranty service is hell
Buying of a phone was almost perfect. Nice web with every info. Pitty, that the information about refurbishing of the phones and that it means no IP guarantee is way too down in the specs section. Second trouble came with warraty service. The phone is lying at my place for almost a month and they're not able to send me right return ticket for the courier service. A month!
Great choice and timely delivery
Great choice and timely delivery. Phone exactly as described
New phone arrived more quickly than…
New phone arrived more quickly than advertised and was exactly as described. Unless you have to have the very latest model, this is a great way to get a new phone at a reasonable cost.
Really good service from the company…
Really good service from the company ordered a device on Friday night and it was delivered the following Tuesday. Great prices and great service
Fast delivery
Phone arrived pretty fast
Phone arrived pretty fast , was in great condition, overall really satisfied with order constidering the price.
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