Printify Reviews 

7,456
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,497 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use, intuitive navigation, and seamless process for setting up products and managing their businesses. They also appreciate the wide variety of customizable products, high-quality production, and excellent design tools. However, some people were dissatisfied with customer service, citing unresponsiveness, lack of follow-through, and long wait times. A few also reported issues with late or lost orders, product quality concerns like off-center prints, and occasional platform glitches.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy to use,... See more

Product

People report positive experiences with product, highlighting the quality of items and printing, with many... See more

Website

Users describe positive interactions with the website, frequently praising its ease of use for creating,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Order

Customers had ambiguous experiences with order fulfillment, with some reporting issues such as orders being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love how easy it integrates with Shopify. Setting up products is a breeze. Knowing they'll be printed by quality print on demand providers puts my mind at ease. If anything does arise, the customer... See more

Company replied

Rated 5 out of 5 stars

Printify is my Print provider for my Etsy print on demand store. I am very much impressed with all the service provided by printify. Printify helped me start my business very easily from the comfort o... See more

Company replied

Rated 5 out of 5 stars

I'm learning more about Printify every day, and the more I use it, the easier and more exciting it becomes! I've be able to bring my Dream Big Little One™ collection to life through mugs, nursery deco... See more

Company replied

Rated 5 out of 5 stars

This website is so intuitive and easy to navigate. I'm always amazed at the products in the catalog that we can customize and look forward to seeing the newest additions. It has been seamless to publi... See more

Company replied


Company details

  1. Ecommerce solution provider
  2. Custom T-shirt Shop
  3. E-commerce service
  4. Screen Printer
  5. Software company

Written by the company

At Printify, we’re all about helping you build a business from your computer. Whether it’s trendy T-shirts, cozy hoodies, stylish phone cases, or even mugs for that extra oomph, we’ve got 850+ items for your custom-product store. You pick the product, add the design, and then seamlessly integrate your sales channel, and leave the printing and shipping to us. Our user-friendly interface ensures a hassle-free experience, allowing you to focus on what you do best: creating amazing designs and growing your business. With our extensive range of products and reliable printing and shipping processes, you can trust us to deliver high-quality products to your customers. So why wait? Join the Printify family today and let us turn your creative genius into pure profit! If you have any questions or concerns, feel free to use this form: https://printify.typeform.com/to/Pua3qgMA


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(7,456)

1,472 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give this company zero stars…

If I could give this company zero stars I would. They have horrific customer service. If you decide to start a print on demand business, be prepared to spend a lof of wasted time, strife, stress on your own customer service, and refunds to your customers. As a small business owner, I've had an incredibly frustrating experience with Printify. While the platform itself is easy enough to use, the customer service has been one of the biggest disappointments I've experienced with any business partner.

When orders are delayed or problems arise, there is little to no accountability. The burden almost always falls back on the seller, even though we have no control over production or shipping. Instead of offering meaningful solutions, compensation, or proactive support, you're often met with generic responses and long wait times that do nothing to help resolve the issue.

The amount of time I've spent chasing updates, communicating with support, and apologizing to my own customers because of Printify's issues has been exhausting. Every delay becomes my problem, and the lack of urgency from their support team makes an already stressful situation even worse.

Reliability is critical when you're running an online business, and unfortunately Printify has not been reliable. Production delays, shipping issues, and inconsistent support have made it difficult to confidently serve my customers. Rather than helping protect the businesses that use their platform, it often feels like you're left to absorb the financial loss and damage to your reputation.

I wanted this partnership to work, but after repeated disappointments, I can no longer recommend Printify to anyone who depends on dependable fulfillment and responsive customer service. Small business owners deserve a partner that values their time, their customers, and their reputation.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

I love printify

I love printify ! Their customer service is excellent. They alwsys respond to my emails promptly and incredibly polite , kind, friendly and understanding. Every time I've needed help , they've been there with clear answers and great support. I'ts a pleasure working with a company that truly cares about it's customers especially I am only new here for like 7 months .

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Nightmare of a company to deal with!!!

Beware!
All good until you have a problem, then customer service is nonexistent!
Had many, many problems of delayed orders through their UK print providers and there is no follow up at all. Just generic emails asking me to wait more time - some orders going 5 days over normal production. Customers waiting for their orders and leaving 1 star reviews because Printify refuse to step in or even contact the printers concerned.
Nightmare of a company!!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I’ve just started printing my artwork on mugs from a company called Harrier via Printify, I’m very pleased with the quality and the ability to easily integrate into Etsy. There’s a rating system for the print companies so you can choose a good one in your region. Very pleased!

14 July 2026
Unprompted review
Rated 4 out of 5 stars

It took a little getting used to but…

It took a little getting used to but once you get the hang of platform it is great. It seemlessly integrates with my selling platform, so that once a order is placed everything is automatic. I still have a bunch to learn but so far so good.

1 June 2026
Unprompted review
Printify logo

Reply from Printify

Thank you🩷! Once you get the hang of it, the seamless integration makes everything automatic. Keep going, you're doing great💙!

Rated 5 out of 5 stars

I’ve used Printify for multiple orders…

I’ve used Printify for multiple orders and overall the experience has been positive. The product range is excellent, the interface is easy to navigate, and integrating designs is straightforward. Production times have generally been consistent, and most items arrived as expected.

Where Printify could improve is in quality consistency across different print providers. Some orders have been perfect, while others varied slightly in colour accuracy or garment feel. Support has been responsive when needed, but resolution times can differ depending on the issue.

1 July 2026
Unprompted review
Printify logo

Reply from Printify

Thank you💜! Glad the experience has been positive. We're working on improving consistency and support resolution times.

Rated 4 out of 5 stars

It works as expected

It works as expected. I do like the multi-product listing. I also appreciate that the shipping profiles are automatic and the pricing is set to a recommended retail price. I have one shipping profile that did not automatically populate . Not sure why but it had $0.00 for shipping. The items are still sitting in my drafts. I will fix them before listing them.

9 July 2026
Unprompted review
Printify logo

Reply from Printify

Thank you💜! Glad you love the multi-product listing and automatic profiles. We hear you on the $0.00 shipping glitch, thank you for checking drafts!

Rated 4 out of 5 stars

It's a shame that shipping is so iffy…

It's a shame that shipping is so iffy by print providers, because the quality of printing is actually pretty impressive. Printify's own systems are good and easy to use for the most part. It's the late shipping and even when I pay extra for expedited shipping that has me seriously considering buying my own printing equipment for my business to do it myself. When you're selling products for events and trips, having items arrive late is kind of a nightmare. It's happened often recently.

9 July 2026
Unprompted review
Printify logo

Reply from Printify

Thank you💛! Glad the quality and platform work well, but we hear you on late shipping. We'll share this with our team.

Rated 4 out of 5 stars

I like that there's a variety of products

I like that there's a variety of products that I can sell that wouldn't be possible otherwise. Many of the samples I've bought have been excellent. Two designs on sweatshirts were so huge although they don't look that big on the large sweatshirt preview. The last order I placed had several great things and one tee that was not centered and one that was blurry. Printify is shipping replacements to me.

It is very difficult to make more than $2-$3 per item if you cover shipping and offer any discounts. Other shops can price lower than I can. I'm still enjoying this as fun. If it were our source of income, we'd eating ramen noodles and PB&J sandwiches.

The people who have bought things from my shop gave 5 stars and some said shipping was fast. Thankfully, all of the products customers ordered didn't have any issues.

Your site is very easy to use, which I appreciate. Better mockups would be awesome though.

8 July 2026
Unprompted review
Printify logo

Reply from Printify

Thank you for the honest feedback💙! Glad you love the variety and site ease, and that customers are happy. We hear you on inconsistent prints, tight margins, and better mockups,we'll share this with our team.

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, even though I pay for premium subscription. Orders are often late and got so many quality issues. I do not recommend.

8 July 2026
Unprompted review
Printify logo

Reply from Printify

We're sorry for the experience🙏!
Please submit your order details through this form so our team can review what happened: https://printify.typeform.com/to/Pua3qgMA

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