Evolution Funding Reviews 

937
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and straightforward service, often highlighting how easy the process was from start to finish. The staff are frequently described as helpful, friendly, and professional, going above and beyond to assist with inquiries and provide clear communication. Many people appreciate the excellent customer service, noting prompt responses and being kept well-informed throughout their journey. However, some customers also noted issues with delays and repeated requests for documents, which caused frustration. A few other people also felt that communication was at times unprofessional or unresponsive, making the process more difficult.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, professionalism,... See more

Customer service

Customers had positive experiences with customer service, often describing it as brilliant, excellent, and... See more

User experience

Consumers find the user experience to be positive, describing the overall process as straightforward,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick responses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process was easy and smooth than I imagined. From time I submitted my application for finance online upto the time I drove away with my car. I would recommend Evolution to anyone who is like me wh... See more

Rated 5 out of 5 stars

Got funding with these to buy a used car from cinch. Process was easy from there side. They are a broker I had a problem signing my online documents with blue motor finance but I contacted evolution f... See more

Rated 5 out of 5 stars

Evolution finance is the best finance company I have worked with yet! And I will definitely be using them again! And strongly recommend! They did not give up on me getting the loan I needed to get the... See more

Rated 5 out of 5 stars

Very helpful forthcoming service. Instant communication with personal adviser (Josh) priceless. Discussed all possible options, chosen the optimal for myself, answered my phone calls every time I had... See more


Company details

  1. #39 of 64 best companies in Car finance and loan company
  2. #53 of 102 best companies in Finance broker

About Evolution Funding

Written by the company

Evolution Funding is the UK's largest motor finance broker and technology provider.

We work in partnership with motor dealers and car finance comparison websites to provide motor finance on a range of vehicles, from cars through to motorhomes and everything in between.

Our large 30+ panel of lenders means we can cater for all types of credit profile and personal circumstances. We use our market-leading technology to ensure that customers are matched with the right lender and deal for their circumstances. Fair treatment and best customer outcome sit at the centre of everything we do.

Evolution is proud to have been named Car Finance Awards 'Best Broker' for nine consecutive years, and we continue to drive forward to maintain that standard.

Evolution Funding Ltd and associated trading styles are authorised and regulated by the Financial Conduct Authority (FRN 823324). We are a credit broker, not a lender.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

937 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(937)

377 reviews in the last 12 months

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Rated 1 out of 5 stars

Evolution wash their hands of you once they get their money

Had an issue with a van from vansco , between evolution , Vansco and auto-lend I’ve received the most appalling service.
Evolution won’t entertain anything they just say contact the finance company , I’ve been left with no van yet I’m still paying for it every month they will fill you with crap , and breach your consumer rights 2015 at every turn . Read all reviews regarding all 3 companies , they are brilliant until something goes wrong, you wait weeks for information, they will try and trap you into breaching your contract so they can blame you , don’t fall for it!!
quick enough to take your hard earned money and hinder your livelihood not so quick to resolve any issues. Stay clear

30 December 2025
Evolution Funding logo

Reply from Evolution Funding

Dear Craig,

Thank you for your review. We are sorry to hear about the issues you have experienced.

As this is a live complaint that is currently being investigated, we are unable to publicly comment at this time.

If you have any further queries or issues in the meantime, please contact complaints@evolutionfunding.com and a member of our team will get back to you as soon as possible.

Thank you for your patience.

Kind regards,
Evolution Extra

Rated 5 out of 5 stars

Stress-free offer

While others refused my applications Evolution Funding granted it with stress-free offer. Today, I'm happy.

26 June 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service, had all our dealings with Josh who was fantastic and always at hand when I needed help.

26 June 2026
Rated 5 out of 5 stars

Evolution finance is the best finance…

Evolution finance is the best finance company I have worked with yet! And I will definitely be using them again! And strongly recommend! They did not give up on me getting the loan I needed to get the car my heart was set on. They went above and beyond, found the best apr rates they could also. They took all the stress off of my hands and made the process simple and so quick! They secured my loan and I drove away with my car within two hours! I will only ever use Evolution finance moving forward and recommend all. Thank you Evolution finance! 🙂

26 June 2026

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