Checkoutera Reviews 

252
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently found products did not match descriptions, often being non-functional or low quality. The ordering process was confusing for many, leading to unintended extra items or multiple orders, and cancellation was often difficult even immediately after purchase. However, some reviewers praised customer service for being helpful, prompt, and professional, with a few reporting positive return and refund experiences. Conversely, others faced difficulties with refunds, including partial offers for faulty items, and some noted a lack of communication or follow-up.

What people talk about most

Product

People report negative experiences with product, often finding that items do not perform as advertised or are... See more

Order

Consumers express significant dissatisfaction with the ordering process, citing issues like confusing ads and... See more

Refund

Users describe ambiguous interactions with refund processes, with some customers reporting difficulties in... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Return policy

Customers consistently note ambiguous experiences with return policies, with many expressing frustration over... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The camera description was good and appeared exactly what we were looking for. When ordering the cameras there were a lot of ads about reductions in other products which made ordering confusing. One o... See more

Rated 3 out of 5 stars

Having waited several weeks for my order to arrive, it was not suitable. The item is powered by a car cigarette lighter. My car does not have one. I don't know anyone who's car has one. So either... See more

Company replied

Rated 3 out of 5 stars

I endeavoured to stop this purchase immediately after I made it. The money was noted in US$ and not AUD and therefore too expensive. I was incorrectly told the product had immediately been despatche... See more

Company replied

Rated 3 out of 5 stars

The checkout process was deceptive. I thought I was ordering one item, but in reality, it was already preset to order multiple items. Being confused, I attempted to order just one item again, thus I w... See more

Company replied



Contact info

3.1

Average

TrustScore 3 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(252)

249 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You made contact very easy by the…

You made contact very easy by the supplier including a "THANK YOU CARD" in with the parcel.
The problem occurred when I attempted to cancel my order for the 'Spy Cameras" at the 'checkout' when there were confusing details that could NOT be corrected.
I have received the 2 Cameras which are MUCH smaller than depicted on the sales information.
So I also stopped payment at the Bank. Now I wish to return the parcel .

14 July 2026
Unprompted review
Rated 3 out of 5 stars

The cooler I purchased did not blow out…

The cooler I purchased did not blow out cold air at all. The customer service lady was very helpful saying she would send me a return label so far. I have only received something for a review. I'm not sure if that was for customer service or the product that I bought, which was called an epic cooler which is probably a great heater but certainly does not cool anything.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Well

Well, I haven’t actually returned the items, but so far your customer service person has been very friendly and helpful. I hope the actual return goes as well.

11 July 2026
Unprompted review
Rated 1 out of 5 stars

I accidentally clicked on the Magnesium…

I accidentally clicked on the Magnesium Oil Spray. I. Couldn't find a way to delete the oil so I wouldn't have to purchase it. I was told once customer service contacted me that they were unable to delete it because by the time they got a hold of me it had already been packed and was ready to ship out. Now because of all that I have to go through the hassle of returning it so I can get my money back. NOT HAPPY!

26 June 2026
Unprompted review
Rated 3 out of 5 stars

The camera description was good and…

The camera description was good and appeared exactly what we were looking for. When ordering the cameras there were a lot of ads about reductions in other products which made ordering confusing. One of the last ‘ opportunities’ was being a millionth customer and being able to order a tag…which we didn’t want, but the only option was ‘continue’ and it was added to my list. I could not delete it before ordering the cameras. When I emailed the company I did get a reply to say I could return it and have a refund.

26 June 2026
Unprompted review
Rated 1 out of 5 stars

NOT a universal hose fit

Product ad did not advise a hose adapter would have to be purchased separately. Product box states “universal hose fit.” The bonus sprayer also needs the same hose adapter. Requesting return and refund.

9 July 2026
Unprompted review
Rated 1 out of 5 stars

Not happy

Ac@heater conditioner ac don't work ran it for 1hr blows out 90° heater works. Iive Arizona usa refund is a hassle to get. I bought it for the ac. THIS is a scam do not buy. I will contact better business @ paypal to let them know it a scam. Not happy

8 July 2026
Unprompted review
Rated 3 out of 5 stars

A bit slow.

Appears to me to take too long to get complaint sorted, leaving you in limbo and not knowing what's going on. Misleading information found after buying. I am now on day 9 of waiting for somebody to get back to me as regards a refund. On day 1 a Victoria got back to me and said someone would contact me, as yet nothing.

1 July 2026
Unprompted review
Rated 4 out of 5 stars

Very quick to respond to emails…it is…

Very quick to respond to emails…it is unfortunate though that the matter could not have been dealt with immediately as I made the order mistake…in any event I look forward to the resolution of this order mistake and we think there may actually be other things of interest to us…we will see how the matter is finally resolved with reimbursement of the additional two wrist pressure things returned

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Bought what was supposed to be an air…

Bought what was supposed to be an air cooler... Product not preforming as advertised. They sent me a toy that heats but not cool air. Very weak fan. In other words a POS... BTW: have tried to communicate problem with no help from them at all...

30 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look