I am absolutely delighted with my variegated dracena. It looks lovely and very lifelike. I was worried though when it arrived due to the battered condition of the packaging. Fortunately the content... See more
Company replied
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See what reviewers are saying
I have just taken delivery of my order, which is just as described. Very lifelike, well packed and easy to assemble. The most life like artificial greenery I have seen. There was a problem with the... See more
Company replied
Last week we received our delivery of three beautiful plants. The quality is so good, you cannot tell that they are artificial. They are now on display in our bar/restaurant, and it makes a massive... See more
Company replied
I was looking for a replacement for my real Sterlitzia given it was in a spot where it didn't get enough light so I ad to move it in the patio. Well I ordered the 230cm one and I must say I'm really p... See more
Company replied
Company details
Written by the company
Blaine offers the best artificial product currently available on the market. Our products are handmade in Spain, and we are committed to using sustainable materials such as recycled silk and plastics. By combining natural elements like logs or reeds with artificial components, we achieve an impressive level of realism of 98%, making our products closely resemble natural vegetation.
Contact info
Avinguda del progres 2, 08340, Barcelona, Spain
- +34 937 047 210
- info@blainebox.com
- blainebox.com
4.5
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products
Excellent products, quick delivery. Very recommended company
14 July 2026
Unprompted review
Still waiting for my delivery
Still waiting for my delivery. Have made numerous attempts at contacting the company via e-mail asking where my order is. They send a link with tracking, but the tracking system doesn't work ! Not happy at all.....
5 July 2026
Unprompted review
Reply from BLAINE
Hello 💐, thank you for your review!
We are very sorry that your experience was not satisfactory. We would love to help you resolve this issue. You can send us an email at info@blainebox.com explaining what happened and including some photos.
We are always open to feedback and to improving the experience. We will take this into account, and the entire Blaine team will work to improve your experience. 💐
Best regards! 😊
I am absolutely delighted with my…
I am absolutely delighted with my variegated dracena. It looks lovely and very lifelike.
I was worried though when it arrived due to the battered condition of the packaging.
Fortunately the contents were fine.
2 July 2026
Unprompted review
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
The company is less than helpful when…
The company is less than helpful when it comes to delivery. I made an order and received an un satosfactory delivery date. The response from the team was un friendly unhelpful and stone cold corporate . I won't be using them again
2 July 2026
Unprompted review
Reply from BLAINE
Hello 💐, thank you for your review!
We are very sorry that your experience was not satisfactory. We would love to help you resolve this issue. You can send us an email at info@blainebox.com explaining what happened and including some photos.
We are always open to feedback and to improving the experience. We will take this into account, and the entire Blaine team will work to improve your experience. 💐
Best regards! 😊
Really look real!
Great real looking plants and great prices for the pretty baskets
30 June 2026
Unprompted review
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
Misleading marketing and very fake looking plants.
We own a small business, so this was a large investment for us, and it was really a waste. The customer service was pretty good - and then we actually got our products, and it was pretty disappointing. The website said the plants are 'handcrafted' - and this couldn't be less true. I reached out to Blaine to express that we are unhappy, and was left on read twice (they have a whatsapp customer support).
Overall, we grossly overpaid for what we received, I went to IKEA last week and the plants are literally 1/4th of the price and look more realistic. Very disappointing and truly not worth the price at all.
22 June 2026
Unprompted review
Reply from BLAINE
Hello 💐, thank you for your review!
We are very sorry that your experience was not satisfactory.
We are always open to feedback and to improving the experience. We will take this into account, and the entire Blaine team will work to improve your experience. 💐
Best regards! 😊
I can’t speak to the quality of the…
I can’t speak to the quality of the product as I still have not recieved it. It has been almost two weeks and only now do I come to find that my “free shipping” wasn’t very free at all as it had to pass through customs?
I wouldn’t mind if it was a negligible amount of money, but it has cost me 47 pounds just to get it through customs and I still have no idea when the package is arriving. I am extremely disappointed this was not made clear when I made the purchase. Calling it “free” shipping is incredibly misleading and has cost me, the customer. I was looking forward to these plants and now it’s just going to leave a bad taste in my mouth
3 June 2026
Unprompted review
Reply from BLAINE
Hello 💐, thank you for your review!
We are very sorry that your experience was not satisfactory.
We are always open to feedback and to improving the experience. We will take this into account, and the entire Blaine team will work to improve your experience. 💐
Best regards! 😊
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
Slow & unresponsive. Order still not here
Placed an order more than 2 weeks ago and not received anything asked for an update via email but no response
14 May 2026
Unprompted review
Reply from BLAINE
Hello 💐, thank you for your review!
We are very sorry that your experience was not satisfactory. We would love to help you resolve this issue. You can send us an email at info@blainebox.com explaining what happened and including some photos.
We are always open to feedback and to improving the experience. We will take this into account, and the entire Blaine team will work to improve your experience. 💐
Best regards! 😊
Beautiful product and good customer service!
I have just taken delivery of my order, which is just as described. Very lifelike, well packed and easy to assemble. The most life like artificial greenery I have seen. There was a problem with the delivery company but as soon as this was pointed out Blaine investigated and made sure I received my order - impressive customer service too. Will use again in future
28 May 2026
Unprompted review
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
Thieves ..
Thieves ... I have not other words to describe this company. Though we have bought several items from Blaine, or last order did go VERY wrong. We ordere multiple goods, and we knew they deliver in several packages, spread over a few days. Two ferns (worth hundreds of euros) were missing. We waited a few days, but the package did not arrive. We noticed Blaine and they did nothing to help us. No refund or re-shipment, no sorry, no proof of delivery: it was alle our fault. Never again, they just stole our money without any explanation. Theft ... so avoid this company please, sooner or later, you will get robbed by them.
19 January 2026
Unprompted review
Reply from BLAINE
Hello 💐, thank you for your review!
We are very sorry that your experience was not satisfactory.
We are always open to feedback and to improving the experience. We will take this into account, and the entire Blaine team will work to improve your experience. 💐
Best regards! 😊
5 Super Stars !!!
Very good quality regarding the product and super efficient customer care service from questioning during manufacturing process to solving delivery issue.
5 super stars !!!
25 May 2026
Unprompted review
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
Really poor experience
Really poor to find out you need to pay import duties on an item you've already 'paid' delivery for. Their customer service have been responding to my emails in Spanish, so i have no clue what they're saying to me and their courier partner wants me to bank transfer the import duties. It seems odd, really really poor. Wouldnt purchase from them again
26 May 2026
Unprompted review
Reply from BLAINE
Hello 💐, thank you for your review!
We are very sorry that your experience was not satisfactory. We would love to help you resolve this issue.
We are always open to feedback and to improving the experience. We will take this into account, and the entire Blaine team will work to improve your experience. 💐
Best regards! 😊
Absolutely loved all the 4 pieces that…
Absolutely loved all the 4 pieces that I ordered. Customer service is top notch as well would recommend to anyone looking for a quality product.
25 May 2026
Unprompted review
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
Refund complete
The company have replied and provided a full refund so happy that this was sorted out.
The picture of the faux plant was not as good as it looked on the website.
The refund process was a little delayed as I didn't seem to have received the emails but these eventually got through.
6 May 2026
Unprompted review
Reply from BLAINE
Hello 💐, thank you for your review!
We are very sorry that your experience was not satisfactory. We would love to help you resolve this issue.
We are always open to feedback and to improving the experience. We will take this into account, and the entire Blaine team will work to improve your experience. 💐
Best regards! 😊
Beautiful plants
Beautiful plants, very real. Nice delivery and no problems Thank you
14 May 2026
Unprompted review
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
GOOD EXPERIENCE
30 April 2026
Unprompted review
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
I absolutely love this artificial plant…
I absolutely love this artificial plant from Blaine. It looks so realistic that it genuinely feels like a real indoor plant. It adds a beautiful touch to my home without any maintenance. Highly recommended!
29 April 2026
Unprompted review
Reply from BLAINE
Hello 🌻, thank you for your review!
The whole Blaine team is very happy about your fantastic experience with us, and we remain at your disposal for anything you may need! 🤩
💐 We hope to keep decorating your spaces for a long time to come.
A big hug! 😊
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