Backyardember logo
Visit website

Backyardember Reviews 

1
•
TrustScore 3.5 out of 5

3.7

Home improvement shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home improvement shop
  2. Homewares Shop
  3. Outdoor furniture shop

Written by the company

Backyard Ember is a U.S.-based online specialty retailer headquartered in Houston, Texas, specializing in premium outdoor living solutions, including luxury fire pits, water features, outdoor kitchens, fire torches, and dual fire & water bowls. We serve homeowners, outdoor enthusiasts, luxury property owners, and design professionals who prioritize creating extraordinary outdoor retreats that offer the same luxury, comfort, and style as indoor environments Our products are handpicked for their superior craftsmanship, weather resilience, and timeless design, featuring high-grade materials like 304 stainless steel and GFRC concrete from trusted manufacturers. Whether you're looking to create intimate gathering spaces, add stunning focal points to your landscape, or build a complete outdoor entertainment area, Backyard Ember offers expertly curated fire and water features designed to inspire relaxation and social connection. We provide white-glove service including free shipping, made-to-order quality assurance, price matching guarantees, complimentary weather-proof covers, and personalized expert guidance throughout your outdoor transformation journey

Contact info

3.7

Average

TrustScore 3.5 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Seamless Experience and Stunning Outdoor Products

I recently discovered Backyard Ember while looking for ways to enhance my patio, and I couldn’t be happier with the experience. The site’s clean layout and intuitive navigation made it easy to find exactly what I wanted—whether browsing fire pits, water bowls, or outdoor kitchen options. The high-quality photos and detailed product descriptions gave me confidence in my selection, and the Learning Center was packed with inspiring ideas for designing a resort-style backyard retreat. Checkout was fast, customer service was responsive when I had a question about shipping, and my fire and water bowl arrived beautifully packaged and exactly as pictured. Highly recommend Backyard Ember for anyone looking to elevate their outdoor living space!

10 June 2025
Unprompted review
Backyardember logo

Reply from Backyardember

Thanks Kim. We are always ready to serve with excellence

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look