A Google search of plumbers in our area brought up this company so we phoned to arrange for someone to come and fix our toilet flush button , a very minor repair requiring a small inexpensive new part... See more
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ACD Services – Interested, efficient, experienced, competent, knowledgeable, (I'm sure I've left out a few adjectives) – just amazing. Toilet flushing was backing up into the shower. Contacted Di... See more
We had a blockage over the Christmas holiday and we were recommended to ACD by our regular plumber who happened to be away at the time. Within half an hour of contacting ACD one of their operativ... See more
Company replied
Please do not use as they say one price by 1 person and then charged extra. I am loyal to a company until you rip me off. Then they tell me I should waste my time on other brands parts that are new... See more
Company details
- Drainage Service
- Grounds Maintenance Service
- Septic tank service
- Sewage disposal service
- Waste water and sewage treatment company
- Water Treatment Plant
Written by the company
We are a diverse company offering a range of services within the drainage industry from CCTV Surveying, High-Pressure Water Jetting to installation of new drainage systems and tanks. We have an “on site, on time, as promised” attitude to our work. We are a long established, family run company that specializes in drainage services company who has been providing drainage services and waste management including industrial cleaning services across the UK continuously 24/7, 365 since 1979. With our continuous investment in vehicles, equipment and staff we have built a relationship with customers which is trusted to deliver a 1st class service every time.
Contact info
33 East Mersea Road, CO58SU, West Mersea, United Kingdom
- 07710030072
- Scarlet@acdservices.com
- acdservices.com
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We have been completely ripped off.
A Google search of plumbers in our area brought up this company so we phoned to arrange for someone to come and fix our toilet flush button , a very minor repair requiring a small inexpensive new part probably costing no more than a few pounds.A plumber and his apprentice arrived at the appointed time and were able to fix the toilet in less than 10 minutes.I was aware of the £45 call out fee but was not prepared for the final bill.The plumber who was apparently a sub contractor warned it would be large but wasn't expecting the final total , £325 !My husband had to pay over the phone and received a receipt from a completely different company , James Plumbing and Drainage.We are now worried these robbers now have access to his account details.We will we lodging a complaint with Trading Standards.The company have now replied claiming they know nothing about this job , coincidentally the same reply they have given to other complaints.They have requested we contact them directly, no doubt so they can completely ignore us.We have a copy of their receipt with the invoice number so they can't claim to know nothing.
Just brilliant
ACD Services – Interested, efficient, experienced, competent, knowledgeable, (I'm sure I've left out a few adjectives) – just amazing.
Toilet flushing was backing up into the shower. Contacted Dino-Rod – they attended very quickly. Listen to the story and, without doing any exploration, pronounced that it was an AAV valve problem and I needed a plumber. Then they left.
Phoned Alex Brown – local Plumber who diagnosed, over the telephone, a blocked drain. (Which is what we thought it was in the first place)
Recommended ACD services and as they were also on the island. They attended promptly and were just brilliant. Sorted it out in no time.
Thank you to Emily and the team.
R G Buick – retired surgeon
Our experience with ACD was fantastic
Our experience with ACD was fantastic. We had an issue with a manhole that was spilling over, likely because tree roots were causing a blockage. ACD responded quickly to address the situation, and they even provided photographs of the pipes for our insurance purposes. Excellent service!
Please do not use !!!
Please do not use as they say one price by 1 person and then charged extra.
I am loyal to a company until you rip me off.
Then they tell me I should waste my time on other brands parts that are new and 40% cheaper. I don't know how many miles the part has done and might only last a few months.
DEFINITELY DONT RECOMMEND
Blocked sewage pipe
Arrived on time,found problem and quickly remedied it.Charged a very fair price for works carried out

Reply from ACD Services UK LTD
Great service & very efficient
We called ACD services to sort out a complicated issue with our drain and sewer. They fitted us in immediately and found the route of the problem very quickly and sorted it for us. The guys were really friendly and professional.

Reply from ACD Services UK LTD
We have used this company for many…
We have used this company for many years and always found them friendly and efficient. Recently we had problem and they responded very very quickly. Also, the guys who do come to us are very respectful to our property despite it being a bit tricky to access.

Reply from ACD Services UK LTD
ACD dealt with our seriously blocked…
ACD dealt with our seriously blocked sewer outlet quickly and on schedule. The price for this emergency call out was reasonable and the technician who attended clearly knew his job! Thanks ACD until next time 😊

Reply from ACD Services UK LTD
Great Service From ACD
The engineer Steve arrived on time was polite and friendly. He did a brilliant job in unblocking my drain.
Nothing was to much trouble.

Reply from ACD Services UK LTD
Exceptional Service
We've used ACD for years to clear residential drains. They've been friendly, professional, and very helpful every time.
One particular incident stands out. We woke up on a Saturday morning in April 2022 to find our toilets barely flushing due to a blocked drain.
We called ACD and learned that the whole team was working a large project in Kent.
Not to worry though. The owner came out on short notice and sorted it for us himself. Nearly a year has passed and my wife and I are still very appreciative.
That's the kind of exceptional service you get from ACD Services.
I highly recommend them!

Reply from ACD Services UK LTD
Amazing for both emergencies and regular contracts
Amongst all our businesses we have used ACD for many years and always been more than happy with the services they provide. Having different effluent requirements throughout the company, they do our quarterly servicing very efficiently and, being mindful of the fact we are in the leisure industry, they are always considerate of our guests. They also quickly and professionally deal with any additional work or emergency call outs we have.

Reply from ACD Services UK LTD
Excellent experience with ACD
Excellent experience with ACD!
Very efficient and managed to get to me quickly to resolve my drainage problem.
Couldn’t be more grateful for the service they provided!!
Thank you to the team and will most definitely be using again.

Reply from ACD Services UK LTD
Great efficient friendly company with…
Great efficient friendly company with realistic prices and quick response times, highly recommended! Thanks ACD!

Reply from ACD Services UK LTD
Amazing service!
Amazing service!! A friendly and very polite team who really know what they are doing, they fixed a blockage in my system and were super efficient. Would highly recommend.

Reply from ACD Services UK LTD
Great Service and friendly team!
I have used ACD many times and the service couldn’t be better. The drivers are always polite and courteous. Nothing is too much bother. I have recommended them many times and will continue doing so!

Reply from ACD Services UK LTD
Excellent service
We had an overflowing manhole that we suspected was blacked due to tree roots. Not only did ACD promptly respond to deal with the blockage but they were also able to take photos of the pipes to help with the insurance. Great service

Reply from ACD Services UK LTD
100% Recommend
Had a blockage that we could not shift, Gave ACD a call and was met with someone polite and friendly which helped me organise one of their teams to attend, I met the guys on site who done a quick and efficient job! Would 100% recommend!

Reply from ACD Services UK LTD
Fantastic service highly recommend
Acd services was highly recommended to us for a on going drain problem we have had , using the cctv inspection they were able to locate the issue fast and efficiently Fantastic service and really nice family run business would definitely recommend

Reply from ACD Services UK LTD
Can't reccomend these guys high enough.
Can't reccomend these guys high enough.
Great service , very prompt and done a great job.

Reply from ACD Services UK LTD
We had a blockage over the Christmas…
We had a blockage over the Christmas holiday and we were recommended to ACD by our regular plumber who happened to be away at the time.
Within half an hour of contacting ACD one of their operatives Steve was at our home and fixing our problem in short time.
We cannot compliment or recommend ACD enough for their prompt and friendly service.
Thank you all at ACD.
Mr D ATTREED.

Reply from ACD Services UK LTD
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