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| ↑ | LiveAgent is a multichannel help desk software that offers over 180 help desk and live chat features. Discover the power of the universal inbox, a hyb … | You have to log in to add a translation. | Details |
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LiveAgent is a multichannel help desk software that offers over 180 help desk and live chat features. Discover the power of the universal inbox, a hyb …
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| ↑ | LiveAgent - Omnichannel Help Desk & Live Chat Software | You have to log in to add a translation. | Details |
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LiveAgent - Omnichannel Help Desk & Live Chat Software
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| <strong>Live chat</strong>↵ Currently, LiveAgent boasts the fastest chat widget on the market that displays in just 2.5 seconds. It enables you to chat with your customers in real-time and allows you to make use of pre-chat forms and offline forms. | You have to log in to add a translation. | Details | |
Original untranslated
<strong>Live chat</strong>↵
Currently, LiveAgent boasts the fastest chat widget on the market that displays in just 2.5 seconds. It enables you to chat with your customers in real-time and allows you to make use of pre-chat forms and offline forms.
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| <strong>Ticketing system</strong>↵ A hybrid ticket stream contains a <a href="https://www.liveagent.com/features/hybrid-ticket-stream/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">complete stream</a> of chat messages, emails, phone calls, or messages from other communication channels about the same incident or issue reported by a customer. Each ticket has a unique reference number, which helps you quickly locate, add to, or communicate the status of the user's issue or request. | You have to log in to add a translation. | Details | |
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<strong>Ticketing system</strong>↵
A hybrid ticket stream contains a <a href="https://www.liveagent.com/features/hybrid-ticket-stream/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">complete stream</a> of chat messages, emails, phone calls, or messages from other communication channels about the same incident or issue reported by a customer. Each ticket has a unique reference number, which helps you quickly locate, add to, or communicate the status of the user's issue or request.
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| <strong>Universal inbox</strong>↵ LiveAgent's <a href="https://www.liveagent.com/features/universal-inbox/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">universal inbox</a> is a smarter version of your email inbox. Emails, chats, calls, social media messages, forum posts, and suggestions – they're all automatically pushed into your LiveAgent account in the form of a ticket. | You have to log in to add a translation. | Details | |
Original untranslated
<strong>Universal inbox</strong>↵
LiveAgent's <a href="https://www.liveagent.com/features/universal-inbox/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">universal inbox</a> is a smarter version of your email inbox. Emails, chats, calls, social media messages, forum posts, and suggestions – they're all automatically pushed into your LiveAgent account in the form of a ticket.
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| LiveAgent AI Chatbot↵ Leverage the LiveAgent AI Chatbot to lighten your agents' workload while maintaining a personal touch in every conversation. Seamlessly guide new customers through your product details, prices, order status, or filter out simple inquiries before they reach your team – all with the power of an AI assistant. | You have to log in to add a translation. | Details | |
Original untranslated
LiveAgent AI Chatbot↵
Leverage the LiveAgent AI Chatbot to lighten your agents' workload while maintaining a personal touch in every conversation. Seamlessly guide new customers through your product details, prices, order status, or filter out simple inquiries before they reach your team – all with the power of an AI assistant.
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| LiveAgent offers a <a href="https://www.liveagent.com/trial/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">free 30-day trial</a> with no credit card required. | You have to log in to add a translation. | Details | |
Original untranslated
LiveAgent offers a <a href="https://www.liveagent.com/trial/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">free 30-day trial</a> with no credit card required.
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| LiveAgent is a <a href="https://www.liveagent.com/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">customer support software</a>. The LiveAgent WordPress plugin automatically adds a LiveAgent chat widget to your WordPress website. | You have to log in to add a translation. | Details | |
Original untranslated
LiveAgent is a <a href="https://www.liveagent.com/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">customer support software</a>. The LiveAgent WordPress plugin automatically adds a LiveAgent chat widget to your WordPress website.
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| <strong>Customer Portal</strong>↵ The <a href="https://www.liveagent.com/features/customer-portal/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">customer portal</a> stores your knowledge base articles, forum posts, and feedback from your customers. LiveAgent's customer portals are fully customizable, so you can make them match your business style. | You have to log in to add a translation. | Details | |
Original untranslated
<strong>Customer Portal</strong>↵
The <a href="https://www.liveagent.com/features/customer-portal/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">customer portal</a> stores your knowledge base articles, forum posts, and feedback from your customers. LiveAgent's customer portals are fully customizable, so you can make them match your business style.
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| <strong>Call center</strong>↵ Build a virtual <a href="https://www.liveagent.com/call-center-software/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">call center</a> as a part of your multi-channel help desk solution. LiveAgent will centralize phone calls from your website or landline into your LiveAgent dashboard. | You have to log in to add a translation. | Details | |
Original untranslated
<strong>Call center</strong>↵
Build a virtual <a href="https://www.liveagent.com/call-center-software/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">call center</a> as a part of your multi-channel help desk solution. LiveAgent will centralize phone calls from your website or landline into your LiveAgent dashboard.
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| Integrates WordPress with <a href="https://www.liveagent.com/live-chat-software/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">live chat software</a> | You have to log in to add a translation. | Details | |
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Integrates WordPress with <a href="https://www.liveagent.com/live-chat-software/?a_aid=wordpress&utm_source=wordpress&utm_medium=referral&utm_campaign=wordpress_plugin">live chat software</a>
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| Yes, feel free to check out what our customers are saying about us. LiveAgent has collected more than 2800 reviews on various software marketplaces like <a href="https://www.capterra.com/p/102188/LiveAgent/reviews/">Capterra</a>, <a href="https://www.trustpilot.com/review/ladesk.com">Trustpilot</a>, <a href="https://www.getapp.com/customer-service-support-software/a/liveagent/reviews/">GetApp</a>, <a href="https://www.g2.com/products/liveagent/reviews#reviews">G2</a>, and <a href="https://www.softwareadvice.com/live-chat/liveagent-profile/reviews/">Software Advice</a>. | You have to log in to add a translation. | Details | |
Original untranslated
Yes, feel free to check out what our customers are saying about us. LiveAgent has collected more than 2800 reviews on various software marketplaces like <a href="https://www.capterra.com/p/102188/LiveAgent/reviews/">Capterra</a>, <a href="https://www.trustpilot.com/review/ladesk.com">Trustpilot</a>, <a href="https://www.getapp.com/customer-service-support-software/a/liveagent/reviews/">GetApp</a>, <a href="https://www.g2.com/products/liveagent/reviews#reviews">G2</a>, and <a href="https://www.softwareadvice.com/live-chat/liveagent-profile/reviews/">Software Advice</a>.
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| Yes, LiveAgent mobile apps do support live chat. | You have to log in to add a translation. | Details | |
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Yes, LiveAgent mobile apps do support live chat.
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| If a customer wants to chat with you after your business hours, their chat will be sent to you in the form of a ticket. | You have to log in to add a translation. | Details | |
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If a customer wants to chat with you after your business hours, their chat will be sent to you in the form of a ticket.
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| Yes, LiveAgent's live chat is available on all sites where you are allowed to add custom code. | You have to log in to add a translation. | Details | |
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Yes, LiveAgent's live chat is available on all sites where you are allowed to add custom code.
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