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| Prio | Original string | Translation | — |
|---|---|---|---|
| ↑ | A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid. | You have to log in to add a translation. | Details |
Original untranslated
A complete help desk in WordPress: unlimited tickets and agents, a customer portal, AI reply help, and 12 features that used to be paid.
You have to log in to edit this translation. |
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| ↑ | JS Help Desk – AI-Powered Support & Ticketing System | You have to log in to add a translation. | Details |
Original untranslated
JS Help Desk – AI-Powered Support & Ticketing System
CommentPlugin name. You have to log in to edit this translation. |
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| The <a href="https://jshelpdesk.com/docs/">documentation</a> covers setup and every add-on, and there is a <a href="http://demo.jshelpdesk.com">demo</a> you can try first. Free-plugin questions are answered in the WordPress.org support forum; paid plans include priority support on <a href="https://jshelpdesk.com/support/">jshelpdesk.com</a>. | You have to log in to add a translation. | Details | |
Original untranslated
The <a href="https://jshelpdesk.com/docs/">documentation</a> covers setup and every add-on, and there is a <a href="http://demo.jshelpdesk.com">demo</a> you can try first. Free-plugin questions are answered in the WordPress.org support forum; paid plans include priority support on <a href="https://jshelpdesk.com/support/">jshelpdesk.com</a>.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Yes. Every plan comes with a 14-day refund, and the free plugin keeps working whatever you decide. | You have to log in to add a translation. | Details | |
Original untranslated
Yes. Every plan comes with a 14-day refund, and the free plugin keeps working whatever you decide.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Yes. The portal, the ticket form and the customer's ticket list are blocks as well as shortcodes, in a "JS Help Desk" category of the inserter. | You have to log in to add a translation. | Details | |
Original untranslated
Yes. The portal, the ticket form and the customer's ticket list are blocks as well as shortcodes, in a "JS Help Desk" category of the inserter.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Yes. The portal takes its fonts, colours and widths from your theme, and you can set the help desk's own colours to match your brand. | You have to log in to add a translation. | Details | |
Original untranslated
Yes. The portal takes its fonts, colours and widths from your theme, and you can set the help desk's own colours to match your brand.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Yes. With the Commerce pack, an agent sees the customer's WooCommerce or Easy Digital Downloads orders inside the ticket, and you can sell paid support or support credits. | You have to log in to add a translation. | Details | |
Original untranslated
Yes. With the Commerce pack, an agent sees the customer's WooCommerce or Easy Digital Downloads orders inside the ticket, and you can sell paid support or support credits.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Yes. You can import from SupportCandy, Awesome Support and Fluent Support, with a preview of what will be imported first. | You have to log in to add a translation. | Details | |
Original untranslated
Yes. You can import from SupportCandy, Awesome Support and Fluent Support, with a preview of what will be imported first.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| The plugin is translated into 17 languages, and the translation for your site's language installs itself. Right-to-left languages such as Arabic and Hebrew are fully supported. You can download or edit any translation from Help Desk > Configurations > Translations. | You have to log in to add a translation. | Details | |
Original untranslated
The plugin is translated into 17 languages, and the translation for your site's language installs itself. Right-to-left languages such as Arabic and Hebrew are fully supported. You can download or edit any translation from Help Desk > Configurations > Translations.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| JS Help Desk works with WordPress's own Export and Erase Personal Data tools, keeps every ticket in your own database, and adds a privacy policy section for you. Cleanup rules delete old tickets on a schedule you choose, with a preview first. | You have to log in to add a translation. | Details | |
Original untranslated
JS Help Desk works with WordPress's own Export and Erase Personal Data tools, keeps every ticket in your own database, and adds a privacy policy section for you. Cleanup rules delete old tickets on a schedule you choose, with a preview first.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| The Copilot writes: it drafts a reply, summarises a long thread, pulls out the details or translates, and the agent decides what to send. It is free and works with your own Zywrap key. The AI Agent (a paid pack) answers from what you have already written - your knowledge base, FAQs and past replies - and can suggest, draft or answer on its own, depending on how far you choose to trust it. | You have to log in to add a translation. | Details | |
Original untranslated
The Copilot writes: it drafts a reply, summarises a long thread, pulls out the details or translates, and the agent decides what to send. It is free and works with your own Zywrap key. The AI Agent (a paid pack) answers from what you have already written - your knowledge base, FAQs and past replies - and can suggest, draft or answer on its own, depending on how far you choose to trust it.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| No. The help desk runs entirely on your own site. Outside services are used only for features you switch on yourself - see the Privacy section below. | You have to log in to add a translation. | Details | |
Original untranslated
No. The help desk runs entirely on your own site. Outside services are used only for features you switch on yourself - see the Privacy section below.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Yes, with the Agents & Teams pack, which adds a staff panel on the front end of your site. In the free plugin, agents work from a simple tickets-only menu in wp-admin. | You have to log in to add a translation. | Details | |
Original untranslated
Yes, with the Agents & Teams pack, which adds a staff panel on the front end of your site. In the free plugin, agents work from a simple tickets-only menu in wp-admin.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Every ticket sends email notifications in the free plugin, and customers reply from your site. With the Email pack, customers can also open tickets and reply simply by answering the email - from Gmail, Microsoft 365 or any IMAP mailbox. | You have to log in to add a translation. | Details | |
Original untranslated
Every ticket sends email notifications in the free plugin, and customers reply from your site. With the Email pack, customers can also open tickets and reply simply by answering the email - from Gmail, Microsoft 365 or any IMAP mailbox.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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| Yes. Guest tickets are part of the free plugin, and customers can follow and reply to their tickets from your site. | You have to log in to add a translation. | Details | |
Original untranslated
Yes. Guest tickets are part of the free plugin, and customers can follow and reply to their tickets from your site.
CommentFound in faq paragraph. You have to log in to edit this translation. |
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