Opsgenie
Claim this toolOn-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
From $9.45/user/mo, billed monthlyPositions Opsgenie holds among the tools of each category it belongs to (Toolradar data, Oct 2026):
- #9 (joint) most-listed alternative in Monitoring, out of 210 tools in Monitoring. Source: Toolradar data, Oct 2026.
- #3 most-listed alternative in Incident Management, out of 55 tools in Incident Management. Source: Toolradar data, Oct 2026.
- #12 (joint) most-listed alternative in Task Management, out of 211 tools in Task Management. Source: Toolradar data, Oct 2026.
The Bottom Line
- Price
- From $9.45/user/mo, billed monthly. Compare plans
Key facts
- Opsgenie is an incident management platform for alerting and on-call schedules
- It routes alerts, manages escalations, and coordinates incident response
- Free for up to 5 users, paid plans from $9/user/month
Pros
- Good incident management
- Atlassian integration
- On-call scheduling
- More affordable than PagerDuty
- Good mobile app
Cons
- Less powerful than PagerDuty
- Atlassian ecosystem bias
- Some features limited
- Learning curve
- Support varies
What is Opsgenie?
Available on: Web
Ratings Across the Web
Opsgenie holds an aggregate rating of 4.4 out of 5 from 208 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Alerting
- On-call scheduling
- Escalation policies
- Incident management
- SMS/voice notifications
- Team routing
- Reporting
- 200+ integrations
Pricing Plans
Pricing checked Oct 1, 2026. Source: atlassian.com/software/opsgenie/pricing, read Oct 1, 2026
| Plan | Price | Details |
|---|---|---|
| Free | $0 |
+4 more Show less
|
| Essentials | $9.45 / user/month |
+4 more Show less
|
| Standard | $19.95 / user/month |
+4 more Show less
|
| Enterprise | $31.90 / user/month |
+3 more Show less
|
Is Opsgenie worth the price?
Opsgenie's pricing is generally fair, offering a generous Free tier for small teams.
The jump from Free to Essentials at $9.45/user/month is reasonable for added SMS/voice and incident management. However, the Enterprise tier at $31.90/user/month feels a bit steep compared to the Standard tier's $19.95/user/month for features that might not justify the 60% price increase for many.
It's best for teams of all sizes looking for robust on-call management, from startups to large enterprises.
How Opsgenie's pricing compares
At $9.45/user/mo, billed monthly, Opsgenie is mid-range of its 4 comparable direct competitors ($5 to $21/mo across the set).
Entry paid plan, monthly price, per user, billed monthly. Pricing checked Oct 1, 2026.
Opsgenie by the numbers
Toolradar data: Opsgenie's entry paid plan ($9.45/user/mo, billed monthly) ranks #4 of 13 for price among the Incident Management tools with a verified entry price per user, where the median is $15/user/mo. It is listed as an alternative to 27 other tools on Toolradar, ranking #3 of 55 in Incident Management. As of Oct 2026.
- #9 (joint) most-listed alternative in Monitoring, out of 210 tools in Monitoring. Source: Toolradar data, Oct 2026.
- #3 most-listed alternative in Incident Management, out of 55 tools in Incident Management. Source: Toolradar data, Oct 2026.
- #12 (joint) most-listed alternative in Task Management, out of 211 tools in Task Management. Source: Toolradar data, Oct 2026.
| Metric | Opsgenie | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $9.45/user/mo, billed monthly | $15/user/mo | #4 of 13 tools priced per user, verified price |
| Free plan | No | 51% have one | n/a |
| Listed as an alternative to | 27 tools | 2 | #3 of 55 |
| User rating | 4.4/5 (across the web, 208 ratings) | 4.6/5 | #16 of 23 (joint) tools with 20+ reviews |
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Incident Management data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Opsgenie by the numbers”, Oct 2026.
Reviews
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Across 208 verified user reviews on Capterra, G2
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Opsgenie FAQ
How does Opsgenie support incident management workflows?
Which teams benefit most from using Opsgenie?
How is Opsgenie priced?
Can Opsgenie integrate with other Atlassian products?
What kind of limitations should users be aware of with Opsgenie?
How does Opsgenie compare to PagerDuty?
When will new signups for Opsgenie end?
How does Opsgenie pricing compare with other Incident Management tools?
Source: atlassian.com