Tool profile
Live Guide
Live chat for websites is online communication with your visitors. Secure live chat solution that can be tailor-made to fit your requirements.
Categories
Pricing
What is Live Guide?
Live Guide is a Customer Support solution built for businesses that need real-time communication with their website visitors. It stands out with features like a customizable interface to match your branding, multi-language support for a global customer base, and integration capabilities with CRM systems, analytics tools, and social media platforms. It also includes analytics and reporting features to assess support performance.
However, the facts do not provide specific pricing details or supported platforms, so check their pricing page for current plans and availability before committing. If you need a tailored live chat solution with secure communication and detailed reporting, Live Guide is worth evaluating against its known competitors.
Features
Real-time Communication
Live Guide allows for real-time communication between customers and support agents, enhancing customer experience and providing immediate assistance.
Customizable Interface
The platform offers customizable chat interfaces to match the branding and aesthetics of the company, creating a seamless experience for users.
Multi-language Support
Live Guide supports multiple languages, making it accessible for businesses with a global customer base.
Integration Capabilities
The service can be integrated with various CRM systems, analytics tools, and social media platforms, providing a unified approach to customer management.
Analytics and Reporting
Live Guide offers detailed analytics and reporting features, which help in assessing the performance of customer support and identifying areas for improvement.
Screenshots
Live Guide vs. its alternatives
| Live Guide |  Intercom |  Chat.io |  LiveAgent |  LiveChat | |
|---|---|---|---|---|---|
| Pricing | — | — | — | $15/mo | $20/mo |
| Platforms | — | ||||
| Listed features | 5 | 43 | — | 32 | 5 |
Frequently asked questions
How much does Live Guide cost?
Pricing details are not listed in the available facts, so you will need to check their pricing page for current plans.
What is Live Guide used for?
Live Guide is used as a secure live chat solution for websites, providing real-time communication between customers and support agents.
What platforms does Live Guide support?
Specific platform availability is not mentioned in the provided facts.
Does Live Guide offer Multi-language Support?
Yes, Live Guide supports multiple languages, which makes it accessible for businesses with a global customer base.
Can I integrate Live Guide with other tools?
Yes, the service includes integration capabilities with various CRM systems, analytics tools, and social media platforms for unified customer management.
What analytics features does Live Guide provide?
Live Guide offers detailed analytics and reporting features to help you assess customer support performance and identify areas for improvement.
What are the best alternatives to Live Guide?
Some of the known alternatives include Intercom, LiveAgent, and Freshdesk, which you might prefer depending on your specific support platform requirements.
Alternatives to Live Guide
Read the full comparison →
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
