LiveChat
LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
LiveChat is a CRM product designed for businesses looking to approach customers directly on their website and drive sales through proactive engagement. It stands out with a user-friendly interface that is easy to navigate for beginners, real-time visitor monitoring, and multichannel support spanning chat, email, and social media. The platform also offers data analytics and reporting tools to track performance, alongside integration options with CRM systems, email marketing services, and ecommerce platforms.
While LiveChat offers a free trial, it is a paid product priced at $20 per month for a single agent, and exact pricing details beyond that can be checked on their pricing page. It is accessible across Web, Desktop, Android, and iOS platforms. If you require a different approach or ecosystem, you can look into alternatives such as Olark, Intercom, LiveAgent, Zendesk, and Freshdesk.
Features
Easy to Use
LiveChat offers a user-friendly interface that is easy to navigate even for beginners, making it simple to set up and use.
Integration Options
The platform supports a wide range of integrations with other popular tools such as CRM systems, email marketing services, and ecommerce platforms.
Real-time Monitoring
It provides real-time visitor monitoring, enabling you to see who is on your website and engage with them proactively.
Multichannel Support
LiveChat allows communication not just through chat, but also email, social media, and other channels, offering a unified customer support experience.
Data Analytics and Reporting
Comprehensive analytics and reporting features help businesses track performance, gather insights, and improve their customer service strategy.
Screenshots
LiveChat vs. its alternatives
Frequently asked questions
How much does LiveChat cost?
LiveChat costs $20 per month for 1 agent, and it offers a free trial. Check their pricing page for current plans.
Is LiveChat free?
No, LiveChat is a paid software that costs $20 per month for 1 agent, though it does include a free trial.
What is LiveChat used for?
LiveChat is used to approach website customers directly, make connections, and drive sales using premium live chat software and multichannel customer support.
What platforms is LiveChat available on?
LiveChat is available on Web, Desktop, Android, and iOS platforms.
Does LiveChat offer Real-time Monitoring?
Yes, LiveChat provides real-time visitor monitoring so you can see who is on your website and engage with them proactively.
What are the best alternatives to LiveChat?
Some of the known alternatives to LiveChat include Olark, Intercom, and LiveAgent. You might prefer these alternatives depending on your specific CRM and support feature requirements.
Alternatives to LiveChat
Read the full comparison →
tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Drift
A messaging app that helps you grow your business.
