Previous incidents
Session creations are failing
Resolved Oct 2, 2026 at 2:55am UTC
We have successfully rolled out the fix out across the affected fleet. Session connectivity and error rates have returned to normal.
2 previous updates
Intermittent live streaming and recording issues
Resolved Sep 25, 2026 at 9:19pm UTC
We rolled out an update a few hours ago, and live streaming and recording have remained stable since. We’ll continue to monitor things closely to make sure everything remains healthy.
1 previous update
Dealing with streaming issues
Resolved Sep 23, 2026 at 9:05pm UTC
We've pushed out a fix and these issues should be resolved now. headless is still facing a couple issues but we will follow up with updates there shortly.
1 previous update
Custom (BYOP) HTTPS proxies failing for some customers
Resolved Sep 16, 2026 at 8:59pm UTC
All connections should be functioning properly again.
1 previous update
Our edge gateway is having issues with all requests
Resolved Sep 4, 2026 at 11:53pm UTC
We’ve pushed out a fix/patch; but it turns out this was a longer blip from one of our upstream providers. We’ll be working on workarounds for this going forward.
1 previous update
Facing a higher error rate of session creates
Resolved Sep 4, 2026 at 2:30pm UTC
We've pushed a fix and are monitoring the situation.
1 previous update
Facing Capacity Issues / Errors creating sessions
Resolved Aug 23, 2026 at 12:51pm UTC
We've scaled up our capacity and creates should be handled smoothly.
2 previous updates
WS connections are facing issues
Resolved Aug 4, 2026 at 8:25pm UTC
we've pushed a patch and WS connections should be up again.
1 previous update