Best UCaaS Platforms in India
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Compare the Top UCaaS Platforms in India as of October 2026
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What are UCaaS Platforms in India?
Unified Communications as a Service (UCaaS) platforms deliver cloud-based communication and collaboration tools that enable organizations to connect employees, customers, and partners through a single integrated solution. These platforms combine voice calling, video conferencing, team messaging, SMS, file sharing, presence, voicemail, and collaboration capabilities while eliminating the need for on-premises communications infrastructure. UCaaS solutions often include enterprise telephony, mobile and desktop applications, call routing, meeting management, contact synchronization, and administrative controls to support hybrid and remote workforces. Many platforms integrate with CRM systems, contact center software, productivity suites, identity providers, and business applications to streamline communications and workflows. By consolidating business communications into a scalable cloud service, UCaaS platforms help organizations improve collaboration, increase productivity, reduce IT complexity, and lower communication costs. Compare and read user reviews of the best UCaaS platforms in India currently available using the table below. This list is updated regularly.
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1
Intermedia Unite
Intermedia
Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. Power-certified support, Unite ensures reliable performance—resulting in simpler communications, more productive teams, and better customer engagement.Starting Price: $22.99/user -
2
PBXware
Bicom Systems
Our platform is built for service providers delivering unified communications as a managed service under their own brand. Multi-tenancy means each client gets an isolated configuration on a shared installation, which keeps infrastructure lean and margins healthy as the client base grows. For providers with clients running full contact center operations, our omnichannel CC offers agent and supervisor workspaces, skill-based routing, dialer, and 40 plus reports. The full UC stack is included across all plans: voice, video, chat, meetings, and v8 AI features covering Voice Agents, Live Transcription, and multi-CRM support with automatic activity logging across channels and devices. gloCOM Next is the client-facing app, fully brandable. We handle development, updates, and support, so providers focus on growing their business. -
3
Yeastar P-Series PBX System
Yeastar
Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. -
4
ULTATEL
ULTATEL
Ultatel stands at the forefront of business communications, empowering organizations with cutting-edge cloud VoIP technology to boost productivity and stay connected with customers anywhere, anytime. Our plans come fully scalable, featuring unlimited HD Voice, SMS, Fax, Chat, Video, and over 40 advanced features and integrations. Experience true transparency with our no-hidden-fees pricing model—what you see is exactly what you pay! Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits.Starting Price: $14.95 per user per month -
5
Zoom
Zoom Communications
Enterprise video conferencing with real-time messaging & content sharing with Zoom Meetings & Chat. Simplified video conferencing and messaging across any device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. Zoom Meetings syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile. Enable internal and external communications, all-hands meetings, and trainings through one platform. Bring HD video and audio to your meetings with support for up to 1000 video participants and 49 videos on screen. Multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting. End-to-end encryption for all meetings, role-based user security, password protection, waiting rooms, and place attendee on hold. Record your meetings locally or to the cloud, with searchable transcripts. Zoom also offers a HIPAA compliant plan for healthcare.Starting Price: $14.99 per user per month -
6
Microsoft Teams
Microsoft
Solving today's complex business problems takes teams of engaged people working together. We’ve built an online guide to teach you and your team the secrets of successful teamwork. When you have a place to create and make decisions as a team, there’s no limit to what you can achieve. Teams brings everything together in a shared workspace where you can chat, meet, share files, and work with business apps. Get your team on the same page with group chat, online meetings, calling, and web conferencing. Collaborate on files with built-in Microsoft 365 (formerly Office 365) apps like Word, Excel, PowerPoint, and SharePoint. Add in your favorite Microsoft apps and third-party services to keep the business moving forward. Get end-to-end security, administrative control, and compliance—all powered by Microsoft 365. Teams is designed for groups of all kinds. Get started with the free, no-commitments version. You can also get Teams as part of the best-in-class suite of productivity tools.Starting Price: $12.50 per user per month -
7
Dialpad Connect
Dialpad
Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.Starting Price: $15/user/month -
8
Genesys Cloud CX
Genesys
Genesys Cloud CX is a comprehensive, cloud-based contact center solution designed to deliver exceptional customer experiences across various communication channels. Built with scalability and flexibility in mind, it integrates voice, chat, email, social media, and messaging platforms into a unified interface. The platform leverages advanced AI and analytics to provide real-time insights, automate routine tasks, and personalize interactions, ensuring efficient and effective customer engagement. With its robust workforce management tools, businesses can optimize staffing and performance while maintaining high service standards. Genesys Cloud CX is designed for seamless deployment and adaptability, making it an ideal solution for organizations of all sizes looking to enhance their customer service capabilities.Starting Price: $75 per user per month -
9
Vonage Business
Vonage
Vonage Business is a leading cloud communications platform for businesses of all sizes and industries. Vonage Business covers all the communication needs of organizations looking to succeed, offering more than 40 business-critical features, mobility, conferencing, and integration with top cloud applications. Trusted by more than 500,000 business users, Vonage is available in a number of plans and packages that fit various business requirements.Starting Price: $19.99/month/user -
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8x8
8x8
A single platform that combines cloud phone, video collaboration, team chat, contact center and analytics. Optimize your organization's total cost of ownership by giving each user the exact features needed for the job. Eliminate organizational silos with full analytics and collaboration between contact center agents and functional area experts. Single administration tool for system setup, with user and data management. Combine call, directory, video conferencing, chat and contact center in a single license. Connect your business around the globe with enterprise-grade reliability and quality in the cloud. Schedule, start or join HD video and audio conferences from any device or room with no friction. Easily access your contacts whether they are colleagues on the same account or an external user. Design better customer experiences with an intelligent, collaborative, and reliable solution.Starting Price: $19.99 per month -
11
Yeastar Cloud PBX
Yeastar
Yeastar Cloud PBX is a fully-featured future-ready phone system ideally suited for SMBs. With Linkus UC Clients, you will gain easy access to enhanced call efficiency and remote working agility across any device at your choice. With 100% hosted deployment, there is no upfront hardware cost and the in-house management overheads are reduced to almost nothing. Together with easy to use and full compatibility features, any migration or upgrade to Yeastar’s hosted solution will be as easy as a breeze. * Please note that Yeastar P-Series PBX System is the new Yeastar Cloud PBX that comes with versatile call center features and unified communications features. -
12
Zello
Zello
Push-to-Talk Mobile App. Talk in real-time to individuals and groups anywhere in the world. Hear messages in real time from all contacts and channels. Focused on one contact or group. Other messages go to History. Don’t want to be interrupted. Messages go to History. Messages go to History and can be replayed up to 7 days later. Zello stores recent and missed messages and alerts on your device. Use the History button, which is on every screen, to retrieve and replay anything, anytime. Send alerts to individuals or groups. Send alerts, with optional text messages attached. Recipients get a sonic or vibrating notification until they respond or clear the alert. Display your most recent messages and alerts from contacts and channels. Tapping on a recent brings up Talk screen.Starting Price: $6.80 per user per month -
13
Sherweb
Sherweb
A secure and reliable solution for your online business. Everything you need to get started. A user-friendly control panel to manage your website. Experienced support technicians. Access to a huge library of pre-configured web apps for your website. With Sherweb as your trusted cloud partner, you’ll be surprised by what you can achieve. Our full-fledged cloud management platform, driven by evolving business needs, empowers IT professionals to leverage agile solutions paired with 5-star service by trusted experts they can count on. We’re born in the cloud – IT folks rest easy knowing our ever-expanding portfolio of innovative products has been hand-picked and pre-vetted, including a selection of proprietary software you won’t find anywhere else. We bring you a mature, powerful platform that doesn’t make you choose between saving time and saving costs. Automate and integrate just about anything, leveraging our cutting-edge APIs.Starting Price: $7.25 per month -
14
Yeastar Linkus UC Softphone
Yeastar
Coordinated with on-premises and cloud PBX, Yeastar Linkus Unified Communications App provides you with easy access to enhanced call efficiency with enterprise-grade telephony features across all devices at your choice, and gives you remote working agility with softphone, instant messaging, presence, file sharing and CRM integration, etc. -
15
2600Hz
2600Hz
An unrivaled UCaaS solution designed to empower Service Provider success. Differentiate your brand and offering in the market with a completely customizable, white label solution. KAZOO is 2600Hz's turnkey UC platform, offering the flexibility you need to provide a superior communication experience. Give your customers a communication solution that will make them successful. 300+ APIs enable you to customize a solution to help your customers do business better. White label your solution to build and maintain your brand recognition in the market. Low upfront costs let you get started quicker and stay cost competitive. Reliability and geo-redundancy ensures your customers are always online. Mobile ready lets your customers get business done when and where they need to. KAZOO is a multi-tenant platform and gives you the ability to open your sales channels. Bring on resellers, go direct, or have an agent model.Starting Price: $3.50/month -
16
Fusion Connect
Fusion Connect
Connect your entire business with one call. Fusion Connect is your Managed Services Provider tailoring business internet solutions for your SD-WAN, business VoIP, unified communications (UCaaS), internet access, secure networking, and more. Fusion Connect's Business VoIP also features Internet-based faxing, SIP trunking, softphone, and auto attendant functions. Compatible with Windows and Mac, as well as device independent.Starting Price: $19.95/month/user -
17
Nextiva
Nextiva
Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.Starting Price: $19.95 per month -
18
BCM One
BCM One
BCM One provides comprehensive, managed technology solutions to help businesses streamline their network to make communications, collaboration and connectivity simple and cost-effective. Business networks are complex by nature. Add in multiple locations and vendors, different ways of working, and evolving technology needs and the infrastructure can quickly get out of control. Without proper transparency, oversight, and expertise, companies end up relying on insufficient legacy systems, building out unsustainable networks, and overspending on services they don’t need. BCM One can help you right-fit your technology to meet your current network needs and scale as you grow. Your network may be complex, but it doesn’t have to be unmanageable. Let BCM One show you how. BCM One will optimize your network to meet all of your collaboration and communications needs now and as your business grows. -
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UniVoIP
UniVoIP
UniVoIP’s innovative solutions and software drive performance, productivity, and efficiency while embracing and overcoming today’s most demanding business communication trends. The principle product, OfficeConnect™, is an extremely robust and highly flexible solution delivering 500+ PBX, Omnichannel Contact Center and Unified Communication features via private, public or hybrid networking options in a multi-instance infrastructure environment. UniVoIP also offers UniBridge, a powerful, high-definition audio, video and web conferencing, screen-sharing solution that offers meeting logs, timestamps, summaries, no software download required, and custom branding. -
20
Output Messenger
Srimax Software Technology
The fast, secure & private instant lan messenger is designed specifically for keeping remote employees and multiple offices synchronous. Take the advantage of Output Messenger to Give your team the freedom to chat, talk, share and interact together from anywhere, on any device. Especially this Ideal Messenger comes with API to integrate easily with other 3rd party Apps. Host in your own server & meet all your organisation's security needs. Your Privacy matters a lot to us. Industry-standard SSL and TLS protect your conversation from outside the network. Import user accounts from a global catalog and creates local users on server. Record Voice messages directly from the Output messenger chat window & send to your colleagues in a single click. Capture your desktop screen, edit and share instantly with your coworkers.Starting Price: $14.00/one-time/user -
21
VIPole
VIPole
Message editing and deleting, auto-delete messages, chat window clearing and complete history wiping. Disconnecting devices remotely, fake secret phrase, auto lock and auto logout on inactivity. Hidden and blacklist contacts, individual visibility settings for contacts, configurable contact authorization. Assign tasks to yourself and colleagues, track the progress. Store and organize passwords, securely share them with contacts. Foster collaboration by setting goals for the team and monitoring the solved issues.Starting Price: $5.99 per month -
22
CallHarbor
CallHarbor
CallHarbor offers small and medium-sized business phone & UCaaS systems. Our platform give you statistics on your employees, integrates with your existing applications, and allows you to access full functionality even when out of the office. We are so much more than just in and out calling. CallHarbor works with businesses in diverse industries and continually provides industry leading systems to streamline workflow in communication. CallHarbor offers leading mobile and web apps to allow you to work on the go. From making calls on your desktop, to checking your voicemail in your email, we have it all. CallHarbor does not limit the amount of Queues, Auto-Attendants, Parking Lots, or Users your system can have. This makes it easy to start small and grow big. We're with you every step of the way. We have reliable geo-redundant data centers so that you don't have to worry about a dropped call. We offer 25+ world class features with your original plan, and give you one great flat rate.Starting Price: $18/month/user -
23
T-Max Phone Systems
T-Max
The Hosted Business Phone System PBX will make any company sound and function like a Fortune 500 company. Your company can have all your calls answered by an auto-attendant allowing for callers to choose departments, extensions, dial by name or many other options. If you are working on the go you can have them automatically transferred to your cell phone. T-Max is fully geo-redundant. In other words, our servers are being hosted in a top-notch data centers throughout the United States. We use multiple carriers ensuring maximum connectivity to the PSTN. T-Max uses high-quality desk phones from Polycom & Yealink, with many different models to pick from to fit your unique environment best. We offer reception consoles, agent phones, wireless phones, and conference room phones. Our Hosted Business Phone System is the best choice for the price on the market today. 1-888-245-3483 Departments Extensions Digital Receptionist Voice Prompts Voice Mail Fax Service and Much MoreStarting Price: $19.99 Mo/Ext -
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Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.Starting Price: $10/month
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25
GlobalMeet Webcast
GlobalMeet
GlobalMeet® Webcast is the global standard for live webcasting and video streaming for enterprise and Fortune™ 500 companies. The cloud-based SaaS webcast solution provides businesses with an easy-to-use, secure and scalable environment to produce high-profile, engaging webcasts for thousands of attendees worldwide. -
26
8x8 Work
8x8
8x8 Work is a unified communications platform designed to connect teams and customers globally through voice, video, messaging, and AI-powered tools. It enhances productivity with features like enterprise-grade PBX, SMS, fax, and intelligent call routing, ensuring reliable communication from anywhere. The platform also supports AI-driven meeting transcriptions, summaries, and noise suppression to streamline collaboration and reduce manual work. With video conferencing, team chat, and file sharing, organizations can foster stronger collaboration and maintain workflow alignment across remote and hybrid teams. 8x8 integrates seamlessly with tools like Microsoft Teams, Google Workspace, Salesforce, and ServiceNow to provide a unified workflow experience. Built with enterprise-level security and compliance certifications such as HIPAA, ISO 27001, GDPR, and SOC 2, 8x8 ensures both scalability and trust for modern businesses. -
27
CIS (Consumer Information Solutions)
Consumer Information Solutions
Experience an enterprise phone system for a small business price. Our VoIP phone system is ideal for any business of any size. With hosted PBX from CIS, you have access to Unlimited Calling anywhere in the Continental USA and Canada. Bundle your Phone System and Voice Services into one solution for one low rate. Enjoy the immediate advantage with one vendor for a complete telecom solution that will save you money and increase productivity. At CIS we speak with many SMB owners and we have learned that many businesses are thinking about call center solutions in the wrong way. For many, they are thinking a call center requires a large-scale operation with many agents answering customer service or support calls. That is the old way of thinking! Today especially because of Covid-19 restrictions, lockdowns, and the rise of the remote employee many businesses should be using call center solutions.Starting Price: $20 per month -
28
Swyx
Enreach
Swyx offers you one of the most advanced software-based IP communications solutions on the market. In combination with your existing IP infrastructure Swyx includes all the telephony features you are used to. In addition, you benefit from the numerous advantages of integrated communications and the simple integration of different applications. The use of messaging, rich presence or video communication at every workstation increases productivity in the company. Thanks to real-time communication, interconnecting all processes and employees is measurably and noticeably easier. As one of the first players in the IP telephony and Unified Communications (UC) market, Swyx has more than fifteen years of experience in providing advanced communications solutions. Every stage of our product development benefits from the long-term experience in the development of thousands of communications solutions and functions for mid-sized companies across Europe. -
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UNIVERGE BLUE
NEC Corporation
Tomorrow's Smart Workspace, Today! NEC UNIVERGE BLUE is a comprehensive Cloud Communications platform delivering leading-edge Messaging, Voice, Video, File Sharing, Chat, Contact Center, and Integrations all-in-one user-friendly platform. Wherever your business operates—the office, at home, on-site—it’s important that employees are equipped with the right tools to be productive and communicate with colleagues and clients from anywhere. Equally important is ensuring a safe, productive work environment for enhancing business communications and customers' experience. Businesses can bring employees and customers together on one of the most inclusive integrated business communications platforms and adopt digital workplace strategies to establish a smooth and secure flow of communications across their enterprise and maximize productivity, departmental efficiencies, and security.Starting Price: $19.40/User/Month -
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Momentum Telecom
Momentum
We unleash human momentum with collaboration, connectivity, and communications technology. All business is human—and when custom technology empowers human ingenuity, people and companies thrive. High performing teams do more, achieve more, and win more. Companies become agile, efficient, and resilient. Our team takes pride in making technology easy and cost effective. We love what we do—and it shows in the way we partner with you, from our first conversation to ongoing post-install support. Working with over 30,000 customer locations in 65+ countries, we deliver straightforward, secure, and scalable global managed services and advanced collaboration and communications solutions. Together let’s build your human momentum. More at gomomentum.com
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