Best Social Work Case Management Software
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Compare the Top Social Work Case Management Software as of September 2026
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What is Social Work Case Management Software?
Social work case management software helps social workers and organizations track, manage, and coordinate services for individuals and families in need of support. These platforms typically include features for case documentation, client assessments, service planning, and progress tracking, allowing social workers to provide personalized, comprehensive care. Social work case management software often integrates with other systems like health records or community resources to ensure seamless service delivery. By using this software, organizations can improve client outcomes, streamline workflows, ensure compliance with regulations, and enhance the efficiency of case management practices. Compare and read user reviews of the best Social Work Case Management software currently available using the table below. This list is updated regularly.
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1
FAMCare Human Services
Global Vision Technologies
FAMCare – Turning Human Services Data Into Funder-Ready Results FAMCare by Global Vision Technologies helps human service agencies prove impact and secure funding with powerful, real-time reporting. Trusted nationwide, FAMCare is HIPAA-compliant, SOC 2 Type II, and TX-RAMP Level 2 certified, ensuring your data stays secure and compliant. Built on the Visions 2.0 Low-Code Engine, FAMCare adapts to your unique programs—no coding, no costly redevelopment. From intake to outcomes, agencies in child welfare, aging, housing, victim services, and behavioral health use FAMCare to track performance, automate reporting, and deliver insights funders demand. With integrated Power BI analytics and dynamic dashboards, you’ll transform raw data into stories of measurable success. Know your data. Prove your results. Fund your mission. FAMCare is for agencies who need to stop wasting time. 👉 Request a demo today and see FAMCare in action.Starting Price: $20/mo/user plus platform -
2
CHARMS
Social Care Network Solutions Limited
CHARMS is a secure, online case management system used to manage all aspects of record keeping for foster care, adoption, children residential, supported accommodation, residential family centres, foster carer recruitment hubs, adult shared lives (adult foster care), supported employment and other care services. SCN is a not-for-profit organisation, and always will be privately owned. It follows the principles of sociocracy so that all staff and customers are part of the CHARMS community and its development and progress. It means that everyone - employees, customers, suppliers and, most importantly, users of CHARMS - have a say in what CHARMS does and what it needs to do. We strive to ensure that care staff, educators, social workers, support staff and others who deliver care and education, can get on with the job knowing that CHARMS looks after their important, sensitive information.Starting Price: $150 per month -
3
NewOrg
NewOrg Management System
NewOrg's Complete Data Management platform for non profits is designed for organizations with multiple or complex programs. From Case Management to transportation, emergency services, housing, mental health, treatment, and more. NewOrg provides new service delivery options and reduces your costs by managing all your stakeholder relationships in one solution, including Client data and encounters with HIPAA secured Video Conferencing and internal messaging, Donor/Development management, Volunteers, customized event calendars, online registration/scheduling, payment processing, e-signatures, e-mail, SMS, robust custom reporting and more.Starting Price: $350/month for 5 users -
4
CharityTracker
Simon Solutions
A case management CRM that focuses on your clients, to measure real-world impact, not just data. Your Day Just Got Shorter - We know you’re busy and don’t have time for complicated software – We’ve changed that! Even your staff will enjoy using the system – No more headaches and missing data from reports so you can use your valuable time to serve more people. CharityTracker is a cloud-based, HIPAA compliant software that’s easy to use for nonprofits of all sizes. With no setup fees, hidden fees, or contracts, you can cancel anytime! Our time saving solution provides a secure way to streamline how you manage cases, record case notes & assistance, create reports, collaborate, set goals, measure outcomes, make referrals & prove your impact with change-over-time reports for your funders. We're at work in 2,200 communities! Book a free demo. Pricing starts at just $20/mo. userStarting Price: $20.00/month/user -
5
InfoFlo
InfoFlo Solutions Inc
Case Management software made simple so you can focus on your non profit. 360 degree views of your cases all from a single dashboard. Get rid of those excel documents and start accessing your data from any anywhere on any device. With InfoFlo you will get a fully customized system to fit your needs all at an affordable price.Starting Price: $20/month/user -
6
Casebook
Casebook
At Casebook, we deliver highly configurable human services software that adapts to your organization's unique challenges. Our cloud-based platform streamlines processes from intake to reporting, saving time and improving efficiency. Unlike generic software, Casebook is designed specifically for human services professionals. With automated workflows, customizable reporting, and tailored solutions built in collaboration with industry experts, we reduce manual efforts, ensure accuracy, and simplify service delivery. By improving workflows, resource allocation, and performance tracking, Casebook helps organizations reduce administrative burdens and make data-driven decisions. Our purpose-built platform empowers teams to focus on what matters most—serving their communities. Contact us today to schedule a personalized demo and see how Casebook can transform your operations.Starting Price: $29 per user per month -
7
Foothold
Foothold Technology
Our human services software offers full functionality for case management, client tracking, electronic health record (EHR), and homeless information management (HMIS) all under one roof. We work with agencies across the spectrum of human services: including developmental disabilities, mental health, substance use disorder, homelessness, supportive housing, HCBS, and much more. Foothold is HIPAA-compliant mental health software, federally certified as an EHR, and offers full interoperability as you navigate the new landscape of care coordination and value-based care. Transform the way you provide care with nimble software and a partnership guided by experience. -
8
CitizenOne
CitizenOne
CitizenOne is a secure, cloud-based Case Management and Scheduling platform built for social care organizations, healthcare providers, therapists, psychologists, and consultants. The system combines structured case documentation, client journals, booking management, and workforce scheduling in one unified solution. Whether managing complex care operations or running a private practice, CitizenOne simplifies administration and improves daily workflows. Users can handle clients, appointments, documentation, shift planning, time tracking, and internal communication from a single platform. The system supports compliance with working time regulations and ensures GDPR-compliant data handling. CitizenOne helps organizations and independent professionals reduce administrative workload, increase transparency, and deliver better client outcomes.Starting Price: €33/month/user -
9
countbubble
CountBubble
countbubble is case management software for human service nonprofits. It offers tools that allow nonprofits to track & report their work. 1-The Form Builder allows you to create data collection forms quickly. 2-The Notes Feed helps you keep case notes organized and easy to review. 3-The Plans feature lets you to create & manage custom case plans. 4-Work with participants (aka clients) from the Participant Management screen 5-Export data any time, or use built in reports to view summaries of services, outcomes, or demographics. countbubble is *simplified* software that helps nonprofits manage their program data. It’s designed to be easy to learn so you can get started quickly - without numerous hours of training. countbubble is perfect for multi-service agencies that have lots of data to manage and report; case management programs that work on long-term goals; and basic needs assistance programs that simply need to track their ongoing work.Starting Price: $15/user/month -
10
PlanStreet
PlanStreet
No matter the size of your organization, our software has everything you need to manage and accelerate your performance. Our secure and scalable case management software has the flexibility to support your client’s needs and empower your agency. HIPAA and HITRUST security standard compliance ensure that your sensitive data and files are secure with PlanStreet. It is time to abandon manual forms and processes. Switch to PlanStreet and automate your client engagement, cases, forms, and files. We’re positive PlanStreet will help you and your team(s) plan, execute, and track work. We are confident that our case management software is the tool your health and human services team needs to get to the next level. Please contact us to schedule a free demo and to learn more about our unique approach to case management.Starting Price: $100/user/month -
11
Enquire
Tactiv
Enquire Fund Management Software is designed for organisations in the social impact sector relying on government or philanthropic funding for impact programs. The solution provides an instant uplift for grant, contract, scholarship, awards, disaster recovery and case management, as well as project delivery and impact reporting. Enquire is created by the Tactiv, experts in this field. The software is used to streamline administrative tasks, improve access and transparency to information and report on impact. Enquire allows you to manage your funded projects online in a user-friendly and collaborative way, with one source of truth and easy reporting capabilities. Enquire supports templates, workflows, role-based access, contract, budget and project management, stakeholder reporting and integrates with other common finance/document management systems. The scalability and configurability of Enquire makes it a solution suitable for small companies, enterprises and everything in between.Starting Price: 1250.00 per month -
12
GridSocial
SocialRoots.ai
GridSocial by SocialRoots.ai is a closed-loop referral and care coordination platform designed for healthcare providers, community-based organizations, and social service networks. It enables organizations to create, route, and track referrals end-to-end, ensuring every request is completed with full visibility across stakeholders. Our platform supports intelligent intake, automated referral routing based on eligibility and urgency, real-time tracking, and outcome reporting. With integration to leading EHR systems such as Oracle Health (Cerner), EPIC, AdvancedMD, and NextGen, GridSocial enhances interoperability and streamlines workflows. Key capabilities include customizable workflows, secure collaboration tools, partner network management, and real-time dashboards. GridSocial helps organizations reduce care gaps, improve referral success rates, and address social determinants of health (SDoH).Starting Price: Contact for pricing -
13
AidHound
I AM - CONSULTORIA
Control your data, organize your work, manage your organization, make better decisions and share your knowledge. AidHound increases your productivity by 20%. AidHound is a software as a service (SaaS) designed to empower organizations with collection, analysis and visualization of data on their beneficiaries and activities in a secure and efficient way. Think about your goals, what data would you need to know if you're on the right track. Design forms and profile areas to collect data on your participants and the activities of your staff. AidHound collects all the data you need and translates it into usable information, this allows you to carefully analyze your progress and the impact your organization is having. Review your progress, derive concrete conclusions and recommendations that you can apply in your organization, make informed decisions, carry out adjustments and go back to step 1.Starting Price: $19.99 per user per month -
14
CTARS
CTARS
CTARS is a web based client management system tailored for NDIS and OOHC providers. CTARS supports organisations to develop and manage personal client budgets, scheduling of services, billing and invoicing, day-to-day activity logging, goal tracking, medication management, incident management and reporting. CTARS allows an organisation to tailor the system to their business requirements, including configuring roles and permissions, form development, custom reporting, real time alerts and notifications and document management. Security - CTARS is hosted on AWS within Australia, is ISO Certified and supports additional end user security through MFA and SSO. Customised to your business - Your business is unique. That’s why we provide custom implementation for every new client to make sure CTARS matches the way you do business Easy to Learn - We provide recommendations and customised training, but the intuitive software automatically is adaptable to your individual needsStarting Price: $10/month -
15
Alcea CaseTrack
Alcea Tracking Solutions
We do this every day-worldwide-in 43 countries! We show our customers how to collaborate. Case management is a collaborative process. Collaboration is cooperation. It is a melding together of all components into a logical flow. It means assessing, planning, coordinating and facilitating the delivery of support and services. It means meeting the needs of those providing services and those who require the services. Alcea Casetrack provides a completely customizable solution to manage all of your case management needs. You track complex interactions, with a collaboration of all resources, including documentation and eventual outcomes. Learn how Alcea CaseTrack can improve how your business collaborates. Whether it is for private or government institutions, in the medical, audit, legal, social (human rights) or other fields, the collaboration of individuals (from case workers, managers and clients, complainants to respondents) make case management a difficult environment to manage.Starting Price: $20 per month -
16
OneAdvanced Care Business Management
OneAdvanced
OneAdvanced Care Business Management is a purpose-built software solution designed to help care organisations balance high-quality care delivery with financial health. It unifies care management, rostering, payroll, invoicing, and business intelligence into a single system. The platform removes manual complexity by automating processes and reducing administrative burden. Care Business Management provides a single source of truth, giving leaders full visibility across services and locations. It supports all care settings, including residential, domiciliary, supported living, complex care, and learning disabilities. Built to scale, the solution adapts to organisational growth, mergers, and changing service demands. OneAdvanced Care Business Management enables care providers to operate efficiently while focusing on delivering outstanding care. -
17
Collaborate
Network Ninja
Collaborate is customizable case management software for non-profits and social services agencies with teams of 5+ staff. It's built to easily track intakes, services, goals, outcomes, and funder reports. Collaborate includes intelligent core features like case history, medical exams, clinical assessments, test results, custom reports, & more. Manage documents and electronic signatures, collect data from external forms, and handle referrals to and from outside organizations. Also supports integrations with external systems. Onboarding includes expert configuration and staff training. After Go-Live, benefit from monthly reports consultations with your account manager, complete online help, and exceptional customer support. To help protect your clients' data, Collaborate is HIPAA and SOC 2 Type 2 compliant.Starting Price: On Request -
18
Exym
Exym
Exym's EHR software is configurable and secure with intuitive functionality so you can focus on what matters most: providing great care. We provide: - Customized clinical note management - Powerful analytics & reporting - Reliable EDI integration with State and County systems - Modules for behavioral health, foster and residential care, and substance abuse Contact us today to learn how Exym can help you move from paper to digital, saving time and money.Starting Price: $1500.00/month -
19
Sumac
Societ
Sumac is powerful, customizable case management software built for nonprofits. It helps you streamline client intake, track services, and manage programs with ease. Whether you're supporting families, running a shelter, or delivering health or community services, Sumac adapts to your unique workflows. With extensions for donations, volunteers, grants, and memberships, Sumac can become a complete nonprofit CRM. Features include web-based intake forms, e-signatures, built-in email marketing, and robust reporting—all in a secure, HIPAA & PIPEDA-compliant system. Your team can manage clients on the go using Sumac’s mobile-friendly Case Portal, and automate follow-ups with custom workflows and reminders. Plus, free live customer support is always included, so help is never far away. Trusted by thousands of nonprofits, Sumac gives you everything you need to manage services, engage supporters, and grow your impact—all from one place.Starting Price: $109 per month -
20
My Junna
Junna Care
My Junna software addresses all of your software needs in one system to keep you organized and help manage your time. Organize client contacts & information to improve efficiency. Track progress, family members, professionals, demographics, and assessment all in one spot. Assign employees to specific clients. Your Dashboard provides quick access to clients, tasks, billable time, and calendar. Track productivity daily, weekly and monthly. Employees can easily check to monitor progress and meet targets. Instant access to partner contact info, frequently used resources, & organization-specific notes. Note high quality organizations for referrals. Upload PDFs & print vendor flyers with just a few clicks. Calendar Sync. Keep track of all your important dates and appointments, for individuals and/or teams. Works for individuals or teams. Create and assign tasks for care team. Syncs automatically with your Google, ical, yahoo or outlook calendar.Starting Price: $90 per user per month -
21
Exponent Case Management
Exponent Partners
Technology for Social Change. We transform your nonprofit's relationship with data to improve programs and amplify impact. Our Salesforce consultants specialize in whole agency solutions for human services, philanthropy, and education organizations. Social services agencies are faced with an overwhelming administrative burden. You are expected to deliver results data to numerous funders, often through disconnected funder databases that don’t give you access to track and analyze your results. Our solutions span your whole agency by linking your data together and providing the tools to understand your impact in programs, fundraising, and operations. Leveraging our extensive experience building custom solutions for human services agencies, we’ve also developed Exponent Case Management–a fully-featured case management solution that provides powerful workflow, accessible analytics, and a modern platform that can be integrated with other systems. -
22
SAM
InReach Solutions
SAM is case management software designed for adoption and foster care. Save your agency and clients hours each week with a centralized, secure online database and powerful toolset that drives your mission. Find matches and families faster with customized reports and online forms. View, filter, and sort available foster families and waiting youth in one centralized database. Narrow down potential placements by special needs, licensing, preferences, and more. Simplify matching, home studies, and reporting with customized tools. View, filter, and sort every family, child, and expectant parent record in one place. Create lists of suitable matches and share them with your team or clients in a few clicks.Starting Price: $300/Month -
23
FieldWorker
FieldWorker
Become the best agency in the field. The solution you need to grow your agency, improve client satisfaction and centralize your records. Be compliant with all regulations and audits at all times. Faster and more accurate billing and quality controls. Give your team the opportunity to set up and explore FieldWorker to see how it makes their day-to-day work smoother. Features designed to help your team succeed. Invite your team, set up client info and contacts, track schedules and time, and you’re set! Whether you’re starting with a couple of clients or are a large enterprise, we’ve got a package to suit you. FieldWorker also provides reminders, automates processes, and generates state-mandated documentation leading to cost savings, P&L impact, satisfied customers & empowered workers. Spend less time on tedious, manual processes by automating processes to make day-to-day work easier. Avoid inaccurate billing processes through accurate automation and precise time-tracking.Starting Price: $39.95 per month -
24
CaseWorthy
CaseWorthy
CaseWorthy is an advanced case management, client management and participation tracking application for Health and Human Service (HHS) organizations serving the nation's most vulnerable individuals and communities. Easy to use and customized to an organization's specific needs, CaseWorthy transforms data into actionable information teams can use to enhance their services. The platform features automated workflows, document management, rules and eligibility tools, as well as business intelligence dashboards. -
25
Visionlink
Visionlink
The Community Operating System (CommunityOS). Whether you need a proven solution right now, or something not yet invented, we offer the most configurable software for the leaders of positive change. People do not live in silos—so we build integrated solutions. From infant care to aging services, directories of community resources to volunteer opportunities, call centers to collaborative partnerships—and from the blue skies of daily operations to the grey skies of crisis and disaster—we unify systems. Designed for community partnerships, we integrate with telephony and texting solutions, healthcare providers and workforce agencies, entire networks of 2-1-1 centers and United Ways, and coordinated disaster relief agencies. Not a silo—a system of systems. -
26
ACUITYnxt
Chordline Health
Our SaaS offering, ACUITYnxt, offers an end user experience that is intuitive and supports a whole-person approach to managing care. ACUITYnxt is designed to meet both regulatory and accreditation industry standards with little need for customization. Built with security in mind, ACUITYnxt is protected by industry-verified security, privacy controls, data encryption, and compliance measures. This major release of ACUITYnxt also features member scores and risks alerts including the John’s Hopkins ACG™, the Medicare RAF score, hierarchical condition categories (HCC), and health risk assessment (HRA) scores. ACUITYnxt is a true SaaS solution designed to optimize clinical outcomes, maintain compliance, and improve financial and operational excellence. The system supports the needs of health plans, TPAs, ACOs, and other risk-bearing organizations. Designed to meet regulatory standards out of the box, ACUITYnxt allows organizations to achieve both URAC and NCQA accreditation. -
27
mCase
RedMane Technology
mCase is a unique, completely configurable cloud-based solution that makes case management tasks faster and more efficient. It lets staff support their clients in the office and out in the field, using mobile devices and the web, while providing an easy-to-use and powerful case management solution. mCase supports all aspects of the case management life cycle, including intakes, assessments, service planning, outcomes measurement and eventually, closure. Get an easy to use, comprehensive solution that gives you the tools you need to do your job, while reducing the amount of time you spend at your computer. Access robust reporting, analysis and dashboards to ensure process adherence and effective resource allocation. The mCase low code/no code platform allows you to deal with a changing business environment. It speeds up app delivery by an order of magnitude and dramatically reduces development costs. -
28
CaseFlow
CaseFlow
CaseFlow® helps you ensure nothing and no-one falls through the cracks. Never miss target dates or appointments. Be alerted if outside agencies you depend on require following up. See exactly what is next up for any case. Upload new case information from an iPad or smart phone. You needn’t get behind on paperwork just because you are in the field. Snap a photo, jot details, move on. Case workers feel on top of their game, reminded of next steps, able to put their fingers on any case data at a moment’s notice – staying professional. Automation features cut their time spent on documentation. Your data is always encrypted and backed-up for easy recovery and security. Role-based access gives everyone the information they need—no more. Reporting tools that empower you to be proactive instead of reactionary! Stay in the know of what’s happening, and make informed decisions about where to focus your attention. Built for health and human services case management.Starting Price: $49 per month -
29
Access Mosaic
The Access Group
Access Mosaic is a cloud-based social care case management system that gives organizations a single, end-to-end platform for adult and children’s social care case recording, finance and statutory reporting, designed to reduce administrative burden and improve outcomes by guiding practitioners through structured workflows that comply with legal requirements while allowing configuration to reflect local practices. It includes modules such as core social care case management, mobile access for field workers, a provider portal for third-party interfacing, and real-time health data viewing that integrates GP, hospital and outpatient records so practitioners can make informed, holistic decisions about care pathways. Mosaic is trusted across numerous UK councils and integrates with other health and social care systems to support multi-agency collaboration, provide a unified view of individuals and their needs, and streamline care delivery while reducing paperwork and duplication. -
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Access Abacus
The Access Group
Access Abacus is an integrated social care finance solution developed for local government and social care organizations that centralizes and automates key financial processes related to social care delivery; it provides user-friendly workflows and financial reporting, automates invoice processing, billing, provider payments, credit control and debt management, and supports paperless payments and real-time activity monitoring so teams always see up-to-date information and can respond quickly to changes. It is designed to integrate seamlessly with social care case management platforms (e.g., Mosaic) and corporate ledger systems to create one connected financial case management environment, reducing manual administration by a significant percentage and enabling cost savings while freeing staff to focus on direct care. Abacus also includes features that help organizations stay ahead of legislative changes and compliance needs.
