Best Quality Management Software

Daisee builds technology to provide access to deep insight into the behavioural and emotional dynamics of your customers with the most accurate AI-powered, fully-automated AQM available for more impactful coaching, improved commercial outcomes and compliance monitoring. Daisee analyzes and automatically scores 100% of customer interactions using a world-first automated, digital quality scorecard. This automatically surfaces quality assurance issues that require human intervention in the areas of communication, compliance and conduct. Daisee enables you to see far beyond words alone, surfacing the underlying emotion hidden deep within your interactions – what your customers are really saying, thinking, and feeling. Daisee helps organisations create practical business value immediately, with software that is incredibly flexible and easy to deploy across any telephony system. Globally Daisee operates in Australia, New Zealand and the USA.

We are a team with more than twenty years' experience in the development of technology products. Hundreds of companies spread across 13 countries use our products daily to achieve business excellence. We invite you to get to know the most comprehensive and powerful family of products for quality management and document management, designed to reduce operational costs, save time, optimize processes and maximize results. We invite you to get to know the most comprehensive and powerful family of products for quality management and document management, designed to reduce operational costs, save time, optimize processes and maximize results. Its cutting edge architecture, unique in the market, adds multiple modules and functionalities into a one single platform, providing an intuitive and dynamic interaction with users.

The SoftExpert Suite is a comprehensive solution designed to address critical business excellence challenges through an integrated multi-application environment. It offers a suite of interconnected components that can be scaled and expanded as business needs evolve, allowing for the incorporation of new functions. The suite aims to facilitate collaborative problem-solving and improve business performance by providing tools for corporate governance, risk management, compliance programs, and continuous business process improvement.