Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages.
Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
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SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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Nextbrowser
Nextbrowser is a free, open-source AI browser orchestration platform that lets users run automated browser workflows from their desktop using AI agents. The platform connects browser accounts and profiles with agents such as Claude Code, Codex, OpenClaw, and Antigravity CLI to perform repetitive web-based tasks. Users can apply it to research, web scraping, ad intelligence, outreach, operations, LLM optimization, social media monitoring, ecommerce, price monitoring, and other browser workflows. Nextbrowser supports scheduled recurring workflows while its desktop application is running and allows users to configure profiles, proxies, skills, and schedules for individual tasks. Account management features include encrypted credentials, remote-browser login without sharing passwords with AI agents, anti-fingerprinting technology, residential proxy support, and the ability to manage multiple accounts on the same website.
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