Audience
Enterprises searching for a solution to collect, correlate and leverage disparate data across multiple platforms
About ethosIQ Customer Engagement Platform
At ethosIQ we collect, correlate, and leverage disparate data across multiple platforms in real-time. ethosIQ takes big data and transforms it into actionable insights at your fingertips. Dare to demo to discover the endless data possibilities. ethosIQ’s Customer Engagement Platform (CEP) collects multichannel interactions and application data from all vendors and channels, across multiple systems, to create a single, comprehensive view. CEP enables you to identify and resolve data integrity issues across disparate sources to provide consistently, value-add reporting insights. These insights allow your organization to effectively improve the management of your resources, enhance customer experience and improve relationships in servicing customers via the contact center channels. CEP gathers both real-time and historical data to showcase a full data journey, providing a complete customer experience story in one place.
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Company Information
ethosIQ
Founded: 2009
United States
www.ethosiq.com/customer-engagement-platform/
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