Audience

Call Center solution for companies

About easyinbound

If you like a number you see for sale on our website, you can have it within 1 hour when you sign up online! We’re so confident that you’ll love our products and customer care, we don’t lock you in to long term contracts. If you’d prefer not to use our online tools, you can speak to our Australian support team who will be happy to assist. We offer some of the most competitive rates in the market, and we don’t substitute that with hidden fees and charges. The technology behind easy inbound products and services allows your business to stay connected from any location. Never miss an opportunity to connect with a customer again! At easyinbound, we want each step to be straightforward, from the explanation of our services to the connection of your phone service to the ongoing use of our products. Our staff know their stuff, and we’ll help you understand the technical details that we’ve spent so much time leaning backwards and forwards.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

easyinbound
Founded: 2012
Australia
easyinbound.com.au

Videos and Screen Captures

easyinbound Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

easyinbound Frequently Asked Questions

Q: What kinds of users and organization types does easyinbound work with?
Q: What languages does easyinbound support in their product?
Q: What kind of support options does easyinbound offer?
Q: What type of training does easyinbound provide?

easyinbound Product Features

Call Center

Reporting/Analytics Supported
Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
IVR / Voice Recognition Not Supported
Inbound Call Center Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported

Call Recording

Instant Retrieval Supported
Archiving Not Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
On-Demand Recording Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Cloud Communication Platform

Call Recording Supported
Call Routing Supported
Fax Management Supported
IVR / Voice Recognition Supported
Audio / Video Conferencing Not Supported
Call Center Not Supported
Chat / Messaging Not Supported
File Sharing Not Supported

Cloud PBX

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported

Telephony

IVR / Voice Recognition Supported
Inbound Reporting Supported
Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
VoIP Not Supported
Voice & Data Integration Not Supported