Audience

Small businesses up to full-scale corporate entities that need toll free numbers, VoIP extensions, or predictive dialer services

About eTollFree

Increase agent productivity with eTollFree Predictive Dialer. Offering contact centers a completely customizable business phone system plus webphone, eTollFree helps small businesses fulfill customer service requirements. The solution works as both outbound and inbound call center software and offers a wide range of features, such as autodial campaigns, callbacks, manual dial mode, answering machine detection, real-time report display, and more.

You can own your very own 833 toll-free number for the same low monthly rate of $0.99 per month for life, and still have all the great features we provide for all of our other toll-free numbers. Since this is a brand new toll-free code, the possibilities for number combinations are endless. Any combination of digits you can think of, we can search for and reserve for you, if it is available. You’ll then be able to use these cheap toll-free numbers with your predictive dialer system.

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Pricing

Starting Price:
$99.00/month
Pricing Details:
Unlimited agents and extensions for just $99/month
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 2.0 / 5
features 2.0 / 5
design 2.0 / 5
support 2.0 / 5
More Reviews Write a Review

Company Information

eTollFree
Founded: 2010
United States
www.etollfree.net

Videos and Screen Captures

Play Video eTollFree-Reports eTollFree-Admin eTollFree-PhoneListings
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

eTollFree Frequently Asked Questions

Q: What kinds of users and organization types does eTollFree work with?
Q: What languages does eTollFree support in their product?
Q: What kind of support options does eTollFree offer?
Q: What type of training does eTollFree provide?
Q: Does eTollFree offer a free trial?
Q: How much does eTollFree cost?

eTollFree Product Features

Business VoIP

Call Recording Not Supported
Encryption Not Supported
Contact Management Not Supported
Call Parking Not Supported
Voice Quality Enhancement Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

Call Center

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Escalation Management Supported
IVR / Voice Recognition Supported
Inbound Call Center Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Real-time Chat Supported
Reporting/Analytics Supported
Database Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported

Predictive Dialer

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

eTollFree Verified User Reviews

Write a Review
  • An eTollFree User
    Small Business Owner
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "eTollFree robbed me"

    Posted 2024-11-13

    Pros: A 1-800 number for 99c is a good deal. Great way to lure in customers, and the inbound call forwarding (mostly) worked well. Good for small business.

    Cons: The interface was subpar, and the fax feature broke and was never fixed. Customer service can take several days to respond.

    Overall: Overall I disagreed with their pricing increases and changes in Terms of Service. They refused to refund my money because I had loaded my account more than 90 days ago.

    Read More...
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