Audience

Ideal for companies wanting to automate their inbound and/or outbound call handling.

About VoiceGuide IVR

VoiceGuide IVR is a fully featured inbound and outbound interactive voice response (IVR) and automatic call distributor (ACD) created by Katalina Technologies. Highly configurable and easy to deploy, VoiceGuide IVR allows for the creation of rich, omnichannel, and personalized interactive experiences. Available as an on-premise or cloud service, VoiceGuides IVR features a graphical call flow designer that provides an intuitive way for creating and managing callflows, thereby allowing call center executives to easily make process changes. Additional features offered by VoiceGuide IVR include speech recognition, text-to-speech conversion, biometric authentication, and multilingual support.

Pricing

Starting Price:
$99.00/one-time
Pricing Details:
Professional : $ 99 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Katalina Technologies Pty Ltd
Founded: 1996
Australia
www.voiceguide.com

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

VoiceGuide IVR Frequently Asked Questions

Q: What kinds of users and organization types does VoiceGuide IVR work with?
Q: What languages does VoiceGuide IVR support in their product?
Q: What kind of support options does VoiceGuide IVR offer?
Q: What type of training does VoiceGuide IVR provide?
Q: Does VoiceGuide IVR offer a free trial?
Q: How much does VoiceGuide IVR cost?

VoiceGuide IVR Product Features

IVR

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

VoiceGuide IVR Additional Categories