Audience
Small and mid-sized service businesses (e.g. pharmacies, e-commerce/retail, professional services, hospitality).
About Vocally
Vocally is an AI voice receptionist for small and mid-sized service businesses. It answers inbound calls 24/7 in Italian, English, and Spanish, takes bookings, answers from your own knowledge base, routes or escalates calls, and follows up by SMS, email, and WhatsApp. A browser voice widget lets website visitors talk to the same assistant. Each business gets its own tenant with prompt tuning, call logs, transcripts, and usage analytics. Vocally is a product of Mandally Technologies S.R.L.S. (Italy).
Other Popular Alternatives & Related Software
OnCallClerk
OnCallClerk is an AI receptionist platform that helps businesses answer calls automatically using intelligent voice agents. Designed for small businesses, startups, and call centers, it allows you to set up a fully functional AI phone answering service in minutes without any coding.
With OnCallClerk, you can instantly provision a phone number, handle inbound calls 24/7, qualify leads, answer common questions, and route calls when needed. The platform includes a no-code builder to customise your AI receptionist’s behaviour, tone, and responses.
Unlike traditional virtual receptionist services or complex AI tools, OnCallClerk focuses on simplicity and speed, making it easy to deploy an AI call answering system without technical setup or integrations.
Learn more
AI Answering
AI Answering is a 24/7 AI call center platform for law firms, healthcare practices, home services, and real estate teams. AI voice agents answer every inbound call instantly, recognize caller intent, collect structured intake, book appointments against real-time calendar availability, and route or escalate based on rules you define.
Every call produces a searchable transcript, an audio recording, an AI-generated summary, and an updated contact record. A central dashboard tracks call volume, escalation rate, appointments booked, and average handle time in real time. Outbound sequences are configured by your team and executed by the AI for follow-ups, reminders, and reactivation.
Role-based access control sets View, Create, and Update permissions per module. SOC 2 Type II certified and built to HIPAA standards, with Business Associate Agreements available. Available in English and Spanish.
Learn more
IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
Learn more
Moneypenny
Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
Learn more
Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Mandally Technologies S.R.L.S.
Italy
vocally.me
Videos and Screen Captures
Other Useful Business Software
MongoDB Atlas runs apps anywhere
MongoDB Atlas gives you the freedom to build and run modern applications anywhere—across AWS, Azure, and Google Cloud. With global availability in over 115 regions, Atlas lets you deploy close to your users, meet compliance needs, and scale with confidence across any geography.
Product Details
Platforms Supported
Cloud
Support
Online
