Audience

Multi-location outpatient clinics that need centralized patient check-in and live remote reception coverage

About Virtual Front Desk

Virtual Front Desk is a virtual reception, visitor management, and customer service platform for offices, clinics, stores, public spaces, and other locations that need reliable front-desk coverage. It runs on any modern browser with a webcam, including iPads, Android tablets, all-in-one computers, kiosks, and Neat Frame devices. Visitors can sign in, reach the right employee by video or phone, send SMS messages, view documents, scan QR codes, sign forms, scan identification, make card payments, and print badges or documents from one station. Teams answer from anywhere through the web app, mobile app, Microsoft Teams, phone, or other connected channels, allowing one receptionist or centralized team to support several desks and locations. A single dashboard manages sites, stations, users, branding, actions, and activity history. Native Microsoft Teams and Entra ID integrations route reception calls into Teams and import live employee directories.

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Pricing

Starting Price:
$22 per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Virtual Front Desk
Founded: 2018
Canada
www.virtualfrontdesk.com

Videos and Screen Captures

Virtual Front Desk Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Support
24/7 Live Support
Online

Virtual Front Desk Frequently Asked Questions

Q: What kinds of users and organization types does Virtual Front Desk work with?
Q: What languages does Virtual Front Desk support in their product?
Q: What kind of support options does Virtual Front Desk offer?
Q: What other applications or services does Virtual Front Desk integrate with?
Q: Does Virtual Front Desk have a mobile app?
Q: What type of training does Virtual Front Desk provide?
Q: Does Virtual Front Desk offer a free trial?
Q: How much does Virtual Front Desk cost?

Virtual Front Desk Product Features

Kiosk

Secure Browsing Not Supported
Remote Access Not Supported
Activity Reservations Not Supported
Onsite Printing Not Supported
Wireless Internet Access Not Supported
License Management Not Supported
Usage Reporting Not Supported
Ticket / Order Fulfillment Not Supported
Touch Screen Not Supported
Virtual Keyboard Not Supported
Digital Signature Not Supported

Visitor Management

Watch List Not Supported
ID Scan Not Supported
Visitor Tracking Not Supported
Pre-Registration Not Supported
Alerts/Notifications Not Supported
Document Management Not Supported
Self Check-in Not Supported
Badge Management Not Supported
Registration Management Not Supported