Audience

Workforce management solution for HR departments looking for labor optimization

About UniFocus

Now, more than ever your managers need the right technology to do their jobs, manage their teams and address day-to-day challenges. Our integrated solutions are designed to optimize your workforce management in real-time. We provide the industry expertise, training, technology, and partnership to ensure that your managers have the tools they need to make smarter decisions. We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business.

Integrations

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Company Information

UniFocus
Founded: 1998
United States
www.unifocus.com

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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
24/7 Live Support
Online

UniFocus Frequently Asked Questions

Q: What kinds of users and organization types does UniFocus work with?
Q: What languages does UniFocus support in their product?
Q: What kind of support options does UniFocus offer?
Q: What type of training does UniFocus provide?

UniFocus Product Features

Attendance Tracking

Reporting/Analytics Supported
Self Service Portal Supported
Timesheets Supported
Vacation / Leave Tracking Supported
Absence Management Not Supported
Calendar Management Not Supported
Employee Scheduling Not Supported
Employee Time Clock Not Supported
FMLA Tracking Not Supported
Overtime Tracking Not Supported
Time Tracking Not Supported

Customer Engagement

Content Syndication Not Supported
Live Chat Not Supported
Feedback Collection Not Supported
Churn Management Not Supported
Analytics Not Supported
Community Management Not Supported
Gamification Not Supported
Video Content Not Supported
Communication Management Not Supported

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Customer Satisfaction

Survey Management Not Supported
Complaint Monitoring Not Supported
Feedback Collection Not Supported
Analytics Not Supported
360 Degree Feedback Not Supported
Call Reporting Not Supported

Employee Engagement

Pulse Surveys Not Supported
Employee Guides Not Supported
Performance Management Not Supported
Goal Management Not Supported
Employee Awards Not Supported
Feedback Management Not Supported
Health & Wellness Programs Not Supported
Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Recognition Not Supported

Employee Scheduling

Automated Scheduling Supported
Employee Database Supported
Reporting/Analytics Supported
Shift Swapping Supported
Vacation / Leave Tracking Supported
Appointment Management Not Supported
Calendar Management Not Supported
Group Scheduling Not Supported
Messaging Not Supported
Mobile Access Not Supported
Payroll Management Not Supported
Resource Management Not Supported
Schedule Distribution Not Supported
Scheduling Not Supported
Shift Scheduling Not Supported
Time Clock Not Supported
Time Tracking Not Supported

Hospitality Property Management

Employee Management Supported
Built-in Accounting Not Supported
CRM Not Supported
Catering Not Supported
Extended Stay Not Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Not Supported
Maintenance Management Not Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Human Resources

Attendance Management Supported
Compliance Management Supported
Employee Database Supported
Performance Management Supported
Self Service Portal Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
360 Degree Feedback Not Supported
Applicant Tracking Not Supported
Benefits Management Not Supported
Career Development Planning Not Supported
Compensation Management Not Supported
Employee Lifecycle Management Not Supported
Onboarding Not Supported
Payroll Management Not Supported
Recruiting Management Not Supported
Succession Planning Not Supported
Training Management Not Supported

Internal Communications

Chat/Messaging Not Supported
Email Management Not Supported
Employee Directory Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Voice Chat Not Supported
Video Chat Not Supported
App Integration Not Supported
Telephony Not Supported
Blogs Not Supported

NPS

Survey

Paper Survey Not Supported
Question Branching Not Supported
Data Analysis Tools Not Supported
Offline Response Collection Not Supported
Skip Logic Not Supported
Custom Survey URLs Not Supported
Site Intercept Survey Not Supported
Question Library Not Supported
Supports Audio / Images / Video Not Supported
Mobile Survey Not Supported
Email Marketing Not Supported

Time Clock

Biometric Recognition Supported
Reporting/Analytics Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Hourly Employee Tracking Not Supported
Messaging Not Supported
Mobile Access Not Supported
Online Punch Card Not Supported
Payroll Management Not Supported
Punch card Not Supported
Salaried Employee Tracking Not Supported
Workstation Tracking Not Supported

Workforce Management

Budgeting & Forecasting Supported
Skills Tracking Supported
Time & Attendance Supported
Variable Workforce Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Not Supported
Scheduling Not Supported