Audience
Help Desk solution for companies
About Tender Support
Receive notifications, reply on the go and use keywords to quickly take action! Allow your users to interact, share and discuss ideas. Reply in public, or in private. Let the right person reply to the right discussion with queues and assignments. Tender automatically reminds you to follow up at the right time so you don't have to. Reports allow you to keep an eye on your response times, your productivity and your team.
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Pricing
Starting Price:
$49 per month
Integrations
Company Information
ENTP
entp.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
Tender Support Frequently Asked Questions
Tender Support Product Features
Customer Service
Knowledge Base
Supported
Live Chat
Supported
Self Service Portal
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Help Desk
Community Forums
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Incident Management
Not Supported
Known Issue Management
Not Supported
Multiple Brands / Products
Not Supported
