Audience
Social housing providers, charities, and community support teams wanting a solution to manage resident engagement, conduct multi-channel surveys, and evaluate the impact of their initiatives
About TPTracker
TPTracker is a cloud-based tenant engagement platform designed for social housing organizations, charities, social enterprises, and related teams. It links to your existing database (or runs standalone) and offers modular tools that provide easy access to personal and contact details, profiling fields, communication preferences, and group selection. With intuitive one-to-one messaging and multi-channel survey capabilities (SMS, phone, post, online, and face-to-face), TPTracker streamlines feedback collection, consent recording, and GDPR-compliant traceability. It empowers teams to request and analyse resident feedback, measure tenant satisfaction, monitor participation, develop support processes, and report on social value and regulatory satisfaction measures, all through customizable surveys, lookup and profiling features, and built-in analytics.