Audience

Customer service leaders looking for self-service options for their customer service experience.

About Solvemate

Solvemate enables brands to deliver quality customer service through meaningful conversations. Our customer service automation platform is powered by smart conversational AI that allows companies to create chatbot conversations so service teams can focus their expertise where it matters most. Solvemate’s unique contextual conversation engine learns more quickly, integrates more easily and resolves requests faster and more reliably than any other chatbot on the market. Brands benefit from a highly personalized, real-time self-service experience that increases customer satisfaction, reduces costs, and offers actionable customer service insights. Solvemate is trusted by brands such as On, musicMagpie, egym, JustPark.

Pricing

Starting Price:
$415/month
Pricing Details:
Starter $415/m Essential from $949/m Professional from $1,895/m Corporate from $3,790/m Enterprise contact us
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Solvemate
Founded: 2015
Germany
www.solvemate.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online

Solvemate Frequently Asked Questions

Q: What kinds of users and organization types does Solvemate work with?
Q: What languages does Solvemate support in their product?
Q: What kind of support options does Solvemate offer?
Q: What other applications or services does Solvemate integrate with?
Q: What type of training does Solvemate provide?
Q: Does Solvemate offer a free trial?
Q: How much does Solvemate cost?

Solvemate Product Features

Artificial Intelligence

Chatbot Supported
For eCommerce Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported

Customer Service

Alerts / Escalation Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Self Service Portal Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Queue Management Not Supported