Audience

Companies that need reliable telecom solutions

About SoftTop

We are the trusted partner for your communication need and unwavering support, ensuring seamless connectivity and exceptional customer experiences. Elevate your telecom business with our trusted expertise by your side.

We make things easy for telecom companies. Our services simplifies your work, making your customers happier and more likely to stick around.

Experience our services with a complimentary 30-day free trial. Don’t miss this opportunity to explore our services before making a commitment.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SoftTop
www.softtop.tech/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

SoftTop Frequently Asked Questions

Q: What kinds of users and organization types does SoftTop work with?
Q: What languages does SoftTop support in their product?
Q: What type of training does SoftTop provide?

SoftTop Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

Cloud PBX

Call Recording Not Supported
Web Conferencing Not Supported
Call Routing Not Supported
Virtual Extensions Not Supported
SIP Trunking Not Supported
Ring Groups Not Supported
IVR / Voice Recognition Not Supported

SIP Trunk

Toll-Free Numbers Not Supported
Multiple DID Options Not Supported
Call Data Records Not Supported
e911 Not Supported
Caller ID Not Supported
PSTN Forwarding Not Supported
Automatic Fail-over Routing Not Supported
Disaster Recovery Not Supported
International Numbers Not Supported