SharperAx

The VoiceOps Coaching Enablement Platform unlocks the value of call center sales and collections conversations by making coaches more effective. It is built upon the Behavior Change Cycle methodology — helping coaches measure key behaviors, snap right to the most coachable moments in each call, build trust with reps through frequent and objective coaching, and drive better customer conversations. It’s a win-win-win: Call center reps get more from coaches, companies get more from their reps, and customers get more value from every call experience. VoiceOps has made data quality a priority as the foundation for true coaching enablement. The company has invested significant expertise and resources to create a technical data operation that serves industry-leading data quality. VoiceOps has amassed hundreds of industry-specific data sets for model training. This, combined with a human-in-the-loop QA process, creates data quality that customers trust and value at a premium.

Skylar is AI role-play software for sales coaches, sales trainers, and coaching businesses that want to scale client practice, prove coaching ROI, and grow recurring revenue. Coaches use Skylar to turn their methodology into realistic AI role-plays, customize scenarios around each client's sales process, provide structured feedback, track skill improvement, analyze real conversations and LMS data, and show evidence that coaching changed behavior. Skylar supports sales teams and leaders through the coaches who serve them, extending workshops into ongoing practice, reinforcement, and performance reporting. Skylar supports 30+ languages and is designed for coaching and behavior change, not generic CRM or LMS workflows.