Audience
Businesses looking for a training software to flexibly evaluate service management data
About Serviceware Processes
How do you control your services in a digital world? Serviceware. That’s How. Whether in our private or professional lives – people expect services that quickly and precisely fulfill their requirements. Service organizations are having to satisfy these growing demands. At the same time, service providers are also often under cost or staff shortage pressures. The solution is an intelligent process control that integrates service customers and all relevant business units. With Serviceware Processes you can manage all your business services. The result: Quick, accurate and reliable services for customers and employees as well as significantly higher productivity. Features: Automated workflows for increased productivity Intuitive self-service portal for your customers. Digital communication across all devices. Optimal integration into your application landscape Hybrid operating model for agile IT infrastructures. Realtime analyses for performance-driven control.
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Integrations
No integrations listed.
Company Information
Serviceware
Founded: 1998
Germany
serviceware-se.com
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Serviceware Processes Frequently Asked Questions
Serviceware Processes Product Features
ITSM
Asset Tracking
Supported
Availability Management
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
Dashboard
Not Supported
