Reservation Genie Reviews in 2026

Audience

Restaurants or nightclub owners who need a table management software to manage seat reservations, walk-ins and guests

About Reservation Genie

Our intuitive table management works on any device. Seat reservations, walk-ins, and waiting list entries, track how long the guest has been seated, generate reports on your servers, and more. You can access your reservations from your phone, tablet, laptop, back office computer, hostess stand, and home computer. Because there are no equipment cost, we don't have to charge set up fees OR require a contract. Building relationships with your customers helps you deliver a personal experience. Our Customer Relationship Management tools (CRM) give you quick access to customer info, notes, reservation history, and profile pictures. We divide reservations into different sources: direct (added by your staff), website, concierge, and affiliate site. Our Reporting section offers convenient graphs about each source that you can modify by date range and save as PDF. It enables you to track which websites are sending you the most customers and use that information to focus your online advertising.

Other Popular Alternatives & Related Software

ResEasy

ResEasy is the most intuitive and powerful Restaurant Reservation App on the market. ResEasy’s waitlist management tools streamline your front-of-house operations, allowing your host to seat parties faster. Seat more guests with auto or manual table assignments. Table statuses and durations along with occupancy tracking on a customizable floor map. Ensuring your guests can relax and enjoy themselves means getting the timing right - all the time. Prompt, courteous service reflects high standards and professionalism. Improve restaurant reservation management and customer relationships with advanced, automated communications. Accept online bookings 24/7 from your website, social media platforms, listing sites and Google Reserve. Never miss a reservation again. Eliminate costly no-shows by using our "credit card hold" system or take credit card deposits for special dates or times.

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Bzz

Bzz is a digital waitlist, queue management, and reservation platform for restaurants, fast-casual venues, food halls, and multi-location groups. Guests join the list with a QR code scan or NFC tap, with no app download or SMS fees required, and receive a real-time browser-based buzzer with audio, push, and vibration alerts when their table is ready. While guests wait, Bzz serves targeted in-wait marketing such as drink specials and appetizer upsells to increase average spend before seating. Staff manage walk-ins and online reservations from a single dashboard featuring a drag-and-drop floor plan editor, real-time occupancy tracking, two-way guest chat, GPS-verified presence, and analytics on wait times and peak hours. Bzz supports white-label branding and offers a free plan alongside paid tiers with additional buzzers, custom branding, advertising, and analytics.

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obee

Manage reservations and tables at one or more restaurants from any computer, tablet or smartphone. Tailor the run sheet, floorplan and timeline views to suit your set-up, and make sure your venue is always running at full capacity. Never lose a reservation again. Turn cancellations into opportunities by allowing guests to add themselves to your waiting list online. No tables free for a walk-in guest? Keep your venue buzzing by sending walk-in guests a custom text message when their table is ready. Automatically confirm reservations, email or text guests reminders, and offer alternate times to fill reservation gaps. All from your website. Obee can customise your booking widget to match your website’s design for a seamless customer experience.

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Chezlist

Chezlist is a waitlist and reservations CMS for restaurants. Guests scan a QR code at the host stand — or tap a link — to join the waitlist from their phone with no app to download, and get an SMS when their table is ready. Staff run the queue from any phone or tablet: add walk-ins, track quoted vs. actual wait times, and seat parties in order. Owners use a web dashboard to provision locations, issue staff passkeys, and brand the guest-facing waitlist page with their own logo. Two tiers: Core is free and covers the core waitlist; Pro adds SMS notifications and lets a restaurant serve its waitlist page from its own subdomain. It targets independent restaurants and small multi-location groups that want an OpenTable-style guest experience without per-cover reservation fees or high monthly fees.

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Pricing

Starting Price:

$49 per month

Integrations

See Integrations

Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Product Details

Platforms Supported

Cloud

Training

Documentation

Live Online

Support

Phone Support

Online

Compare This Software

obee

Manage reservations and tables at one or more restaurants from any computer, tablet or smartphone. Tailor the run sheet, floorplan and timeline views to suit your set-up, and make sure your venue is always running at full capacity. Never lose a reservation again. Turn cancellations into...

Compare
Bzz

Bzz is a digital waitlist, queue management, and reservation platform for restaurants, fast-casual venues, food halls, and multi-location groups. Guests join the list with a QR code scan or NFC tap, with no app download or SMS fees required, and receive a real-time browser-based buzzer with...

Compare
Chezlist

Chezlist is a waitlist and reservations CMS for restaurants. Guests scan a QR code at the host stand — or tap a link — to join the waitlist from their phone with no app to download, and get an SMS when their table is ready. Staff run the queue from any phone or tablet: add walk-ins, track...

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SimplySeated

Your front of house made easy with a fully customizable waitlist, table management, and reservation solution. Total integration of your wait list, online and offline reservations, call ahead seating, and guest notes. Our simple reservation widget integrates with your website, customer emails,...

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ResEasy is the most intuitive and powerful Restaurant Reservation App on the market. ResEasy’s waitlist management tools streamline your front-of-house operations, allowing your host to seat parties faster. Seat more guests with auto or manual table assignments. Table statuses and durations...

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Recommended Software

obee

Manage reservations and tables at one or more restaurants from any computer, tablet or smartphone. Tailor the run sheet, floorplan and timeline views to suit your set-up, and make sure your venue is always running at full capacity. Never lose a reservation again. Turn cancellations into...

See Software
Bzz

Bzz is a digital waitlist, queue management, and reservation platform for restaurants, fast-casual venues, food halls, and multi-location groups. Guests join the list with a QR code scan or NFC tap, with no app download or SMS fees required, and receive a real-time browser-based buzzer with...

See Software
Chezlist

Chezlist is a waitlist and reservations CMS for restaurants. Guests scan a QR code at the host stand — or tap a link — to join the waitlist from their phone with no app to download, and get an SMS when their table is ready. Staff run the queue from any phone or tablet: add walk-ins, track...

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