Audience
Customer support teams, SMBs and Mid-market, E-commerce businesses, SaaS companies, Businesses with high customer support volumes
About QuantumDesk
QuantumDesk is an AI-native customer service platform built for modern support teams. Unlike traditional help desk platforms where AI is offered as an add-on. Quantum Desk has AI Native Capabilities at every plan.
The platform brings customer conversations from email, live chat, WhatsApp, social media, and APIs into one unified workspace. Quantum AI then curates the inbox automatically, organizing and prioritizing tickets by urgency, sentiment, intent, and channel so agents focus on what matters most.
At the center of the platform is Quantum AI, which supports customers, agents, and administrators. Customers can get instant answers to common questions such as order status, refunds, and account help. Agents receive AI assistance for drafting responses, summarizing conversations, adjusting tone, and identifying next-best actions. Administrators gain visibility into ticket trends, AI resolution rates, and support performance.
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Pricing
Pricing Details:
Volume & Resolution based pricing
Free Trial:
Free Trial available.
Integrations
Company Information
QuantumDesk
Founded: 2025
India
www.quantumdesk.com
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QuantumDesk
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Product Details
Platforms Supported
Cloud
Training
Not Offered
Support
Phone Support
24/7 Live Support
Online
