Audience

Government | Healthcare | Retail | Transportation

About Qsome

Qsome is a new generation customer journeys management solution, which is highly oriented into extreme features flexibility and top-notch user experience, making service more pleasant and efficient for both - customer and service provider.

Using cutting-edge technologies, Qsome enables to control and adapt every aspect of queue management flow. Highly flexible platform also includes such modules as appointments management, data for staff resource planning, various communication channels and data analytics to continuously improve customer service.

All complexity is hidden behind intuitive features that can be easily enabled or extended to fit different environment needs.

Integrations

No integrations listed.

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

e-nov8
Founded: 2004
Switzerland
www.qsome.ch/

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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
In Person
Support
24/7 Live Support
Online

Qsome Frequently Asked Questions

Q: What kinds of users and organization types does Qsome work with?
Q: What languages does Qsome support in their product?
Q: What kind of support options does Qsome offer?
Q: What type of training does Qsome provide?

Qsome Product Features

Customer Journey Mapping Tools

Templates Not Supported
Data Import / Export Not Supported
Action Management Not Supported
Attribution Modeling Not Supported
Collaboration Not Supported
Behavioral Analytics Not Supported
Surveys & Feedback Not Supported
Predictive Analytics Not Supported
Customer Profiles Not Supported

Queue Management

Virtual Queue Not Supported
Appointment Scheduling Not Supported
Communication Tools Not Supported
SMS Marketing Not Supported
Customer Surveys Not Supported
Dashboard Not Supported
Calendar Not Supported
For Retail Not Supported
For Healthcare Not Supported
Supports Multiple Counters Not Supported
For Banks Not Supported
Contactless Not Supported
For Restaurants Not Supported
For Government Not Supported