Audience

Businesses interested in a solution to manage customer data, leads, and multi-channel messaging to increase sales

About Qiscus

Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.

Pricing

Starting Price:
$50 per month
Free Trial:
Free Trial available.

Integrations

API:
Yes, Qiscus offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Qiscus
Indonesia
www.qiscus.com/id

Videos and Screen Captures

Qiscus Screenshot 1

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Online

Qiscus Frequently Asked Questions

Q: What kinds of users and organization types does Qiscus work with?
Q: What languages does Qiscus support in their product?
Q: What other applications or services does Qiscus integrate with?
Q: Does Qiscus have an API?
Q: What type of training does Qiscus provide?
Q: Does Qiscus offer a free trial?
Q: How much does Qiscus cost?

Qiscus Product Features

Cloud Communication Platform

Audio / Video Conferencing Not Supported
File Sharing Not Supported
Call Recording Not Supported
Call Routing Not Supported
Fax Management Not Supported
Call Center Not Supported
Chat / Messaging Not Supported
IVR / Voice Recognition Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Conversational Marketing

Multi-Channel Communication Supported
Appointment Scheduling Not Supported
Audience Segmentation Not Supported
Chatbot Not Supported
Email Automation Not Supported
Group Messaging Not Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Not Supported
Product Recommendations Not Supported
Video Chat Not Supported

Customer Communications Management

Multi-Channel Communications Supported
Batch Communications Not Supported
Chat / Messaging Not Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
On-Demand Communications Not Supported
Personalization Not Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Service

Live Chat Not Supported
Appointment Management Not Supported
Self Service Portal Not Supported
Queue Management Not Supported
Workflow Management Not Supported
Surveys & Feedback Not Supported
Knowledge Base Not Supported
Alerts / Escalation Not Supported
Performance Metrics Not Supported
Call Center Management Not Supported
Virtual Assistant Not Supported
Social Media Integration Not Supported
Email Management Not Supported

Customer Success

Health Score Not Supported
Usage Tracking / Analytics Not Supported
Account Alerts Not Supported
Win / Loss Analysis Not Supported
Customer Lifecycle Management Not Supported
Onboarding Not Supported
Account Management Not Supported
Customer Engagement Not Supported
Revenue Management Not Supported
Communication Management Not Supported