Audience
Any call center operation.
About PIMS Dialer
PIMS Dialer by Pimsware is a flexible, scalable, and secure cloud-based dialer for call centers of any size. Available for only $125 per agent per month, PIMS Dialer includes unlimited outbound minutes, technical support, call recording, and all features of current and future version of the dialer. It offers a wide range of tools for improving a call center's dialing strategy, call handling, compliance and reporting, and more.
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Pricing
Starting Price:
$125.00/month/user
Pricing Details:
$125.00 per month per agent
Free Trial:
Free Trial available.
Integrations
Company Information
Pimsware
Founded: 2004
Georgia
www.pimsware.com
Videos and Screen Captures
PIMS.Dialer-Summary
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Online
Phone Support
PIMS Dialer Frequently Asked Questions
PIMS Dialer Product Features
Call Center
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Escalation Management
Supported
IVR / Voice Recognition
Supported
Inbound Call Center
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
Database
Not Supported
Predictive Dialer
Call Monitoring
Supported
Call Recording
Supported
Call Results
Supported
Call Transfer
Supported
Callback Scheduling
Supported
Campaign Specific Caller ID
Supported
Contact Management
Supported
FCC Compliance
Supported
FTC Compliance
Supported
Lead Capture
Supported
Lead Management
Supported
