Audience

Companies looking for a speech intelligence platform

About MediaSpeech

Exploit the richness of speech, a source of information and interaction. Based on deep neural learning, MediaSpeech by ChapsVision offers a fine and precise transcription of your audios and videos. If the digital undoubtedly occupies a growing place in the Customer Relationship, the telephone remains essential. The analysis of agent-customer conversations is essential for the proper consideration of the reasons for calling but also allows access to a wealth of strategic information, from the evaluation of satisfaction to the detection of trends, in going through competition monitoring through their unsolicited mentions. The regulatory inflation of the last decade requires constant reinforcement of the compliance function, both in human and technological terms. The obligation to take into account telephone communications calls for new means, in particular the ability to process voice flows to detect sensitive elements or to reconstruct a given transaction.

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Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

ChapsVision
Founded: 2019
France
www.chapsvision.fr/data/speech-intelligence

Videos and Screen Captures

MediaSpeech Screenshot 1
MediaSpeech Screenshot 1

Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Online

MediaSpeech Frequently Asked Questions

Q: What kinds of users and organization types does MediaSpeech work with?
Q: What languages does MediaSpeech support in their product?
Q: What kind of support options does MediaSpeech offer?
Q: What type of training does MediaSpeech provide?

MediaSpeech Product Features

Speech Analytics

Automatic Transcription Not Supported
Call Center Management Not Supported
Call Recording Not Supported
Customer Experience Management Not Supported
Data Security Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Self-Service Search Not Supported
Sentiment Analysis Not Supported
Surveys & Feedback Not Supported