Audience

Enterprises, government organizations, and marketing or CX teams in search of a tool to analyze customer data and improve customer experience using AI-driven insights

About Lucidya

Lucidya is an AI-native customer experience management platform designed to help organizations understand, manage, and improve customer interactions across digital channels through real-time data and advanced analytics. It enables brands to monitor customer conversations, analyze sentiment, and extract actionable insights from sources such as social media, customer feedback, and online content, allowing them to better understand behavior, preferences, and market trends. It combines artificial intelligence and natural language understanding to deliver accurate sentiment analysis, including support for multiple Arabic dialects, enabling businesses to capture context and meaning with high precision. It provides real-time intelligence through alerts and dashboards, helping teams respond quickly to emerging issues, customer needs, and reputational risks while maintaining consistent engagement across channels.

Pricing

Starting Price:
Free
Free Version:
Free Version available.

Integrations

API:
Yes, Lucidya offers API access

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Lucidya
Founded: 2016
Saudi Arabia
www.lucidya.com

Videos and Screen Captures

Lucidya Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Videos
Support
Online

Lucidya Frequently Asked Questions

Q: What kinds of users and organization types does Lucidya work with?
Q: What languages does Lucidya support in their product?
Q: What other applications or services does Lucidya integrate with?
Q: Does Lucidya have an API?
Q: Does Lucidya have a mobile app?
Q: What type of training does Lucidya provide?
Q: How much does Lucidya cost?

Lucidya Product Features

Media Monitoring

Online News Monitoring Not Supported
Social Media Monitoring Not Supported
Print Media Monitoring Not Supported
Broadcast Media Monitoring Not Supported
Podcast Monitoring Not Supported
Alerts / Notifications Not Supported
Dashboards / Reporting Not Supported
Content Translation Not Supported
Export Results Not Supported

Social Media Monitoring

Audience Segmentation Not Supported
Competitive Analysis Not Supported
Configurable Alerts Not Supported
Customer Engagement Not Supported
Dashboard Not Supported
Impact Scoring Not Supported
Influencer Tracking Not Supported
Reputation Management Not Supported
Sentiment Analysis Not Supported
Trend Tracking Not Supported