Audience
Auto dealerships
About LivePerson Automotive
No car was ever sold or serviced without a conversation — and today’s shoppers and owners prefer messaging over all other forms of communication. LivePerson Automotive gives dealers powerful messaging tools to win more customers, deliver higher quality experiences, and increase customer loyalty. Car shoppers prefer to research and buy online, but filling out forms and finding specific info can be difficult. 74% of online buyers report they would be more likely to complete forms if they had live chat support with vehicle specs or financial details. Give consumers quick fingertip access to your team to guide them through the buying process with Conversational Car Buying™, the best live chat and messaging solution in the automotive industry.
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Integrations
Company Information
LivePerson
Founded: 1995
United States
www.livepersonautomotive.com
Videos and Screen Captures
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
LivePerson Automotive Frequently Asked Questions
LivePerson Automotive Product Features
Auto Dealer
Contact Database
Supported
Document Management
Supported
New Car Dealer
Supported
New Car Lot
Supported
Sales Management
Supported
Service Department
Supported
Used Car Lot
Supported
Website Integration
Supported
Accounting
Not Supported
Buy-Here-Pay-Here
Not Supported
Collections Management
Not Supported
Customer Database
Not Supported
F&I Management
Not Supported
Financing Management
Not Supported
Form Printing
Not Supported
Inventory Management
Not Supported
Lease Management
Not Supported
Online Inventory
Not Supported
Parts Management
Not Supported
Live Chat
Canned Responses
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Customizable Branding
Not Supported