Audience

Organizations that want to collect, integrate, and visualize customer experience data

About KnowledgeForce

Market Force's technology platform for collecting, integrating and visualizing customer experience data. KnowledgeForce® is Market Force’s technology platform for collecting, integrating and visualizing CX data. KnowledgeForce uses the latest big data technologies to consolidate customer experience data from any source—whether collected by Market Force, other vendors, or you. Executives, managers, and franchisees and location-level operators can drill down into particulars for a geography and even down to the location level to identify problem areas and make corrections quickly. KnowledgeForce displays data based on role. Stakeholders can view data across the entire enterprise and quickly drill down into site specific information. Store managers and individual franchisees view data for their specific location and can compare performance at regional or corporate level. We have over 50 standardized reports that can be configured for online or push reporting.

Other Popular Alternatives & Related Software
LocalForce
LocalForce
LocalForce is a cost-effective local search engine optimization (SEO) program designed to build a vast online presence for virtually any local business and maximize its online visibility. Our proprietary software will improve your clients’ rankings within organic results, directory listings and online map listings. LocalForce and its distribution partners are considered to be trusted data sources by all major websites that provide local citations. With LocalForce, you can be confident that your clients’ or franchisees’ contact data is being made available from the most authoritative sources possible, from GPS systems to 411. Contact us to learn how you can partner with Gale Force Digital to offer this inexpensive but effective SEO software solution.
Learn more
Award Force
Award Force
Award Force is the world’s leading awards management software, trusted by thousands of awards programs and millions of users worldwide. Purpose-built for awards, Award Force brings entries, judging, payments and reporting together in one secure, beautiful and intuitive platform, helping programs launch faster and deliver outstanding experiences for entrants, judges and program teams. Building on the essentials that made it the world’s #1 awards software, Award Force amplifies what teams can achieve, combining time-saving automations, private and secure AI tools, powerful integrations and award-winning service to extend capacity and improve outcomes — without adding complexity, compliance risk or security trade-offs. Award Force gives organisations the freedom to run awards locally or globally, seamlessly supporting more than 45 concurrent languages, any currencies and a choice of data residency options.
Learn more
ClickForce
ClickForce
ClickForce is a proprietary paid search PPC software that manages pay-per-click (PPC) campaigns across all the major search engines, including Google, Bing and Yahoo! ClickForce is the only platform available that can track phone calls, emails, form submissions and other web events (like placing an order) back to the keywords that generated them. Armed with this valuable data, ClickForce takes it one step further by using the data to automatically optimize for the keywords that are generating the best results. ClickForce can even record calls for ensuring quality in customer service. Partner with GaleForce Digital and offer your clients or franchisees the most versatile and proven paid PPC software available. ClickForce automatically adjusts bids at the keyword level to maximize ROI. Real-time tracking of clicks, form fills, web events, calls and costs. Get clients on the top of search results without waiting for SEO.
Learn more
ReForce
ReForce
ReForce is a proprietary review software and reputation management software that allows your clients or franchisees to maximize the value of positive customer experiences by giving people a quick and easy way to leave online feedback. Many businesses recognize the value of positive online reputations and the harm negative reviews can have on their business, but they don’t know where or how to get started managing their reputation. ReForce aggregates reviews from around the web, automates the customer survey process, and ensures that the best reviews make it to third-party websites. Partner with GaleForce Digital and give your clients and franchisees access to the best tool available for spreading the word. We know the frustrations involved with the industry, so you'll get a super smart and dedicated support rep along with ongoing training and support to help ease those woes.
Learn more

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Market Force
Founded: 2005
United States
www.marketforce.com

Videos and Screen Captures

KnowledgeForce Screenshot 1
KnowledgeForce Screenshot 1 KnowledgeForce Screenshot 2
Other Useful Business Software
One Monitoring Tool for IT, OT and Cloud | Free Trial Icon
One Monitoring Tool for IT, OT and Cloud | Free Trial

Vendor-agnostic monitoring across on-prem servers, cloud platforms and OT devices, all in one dashboard. No more tool sprawl.

Modern infrastructure spans data centers, cloud platforms and factory floors, and every blind spot between them is a risk. PRTG supports SNMP, WMI, SSH and other standard protocols to monitor IT, OT and hybrid environments through one customizable dashboard. Build the views your team needs, from network health to application performance, without switching tools. Try PRTG free for 30 days now.
Try PRTG Free

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online

KnowledgeForce Frequently Asked Questions

Q: What kinds of users and organization types does KnowledgeForce work with?
Q: What languages does KnowledgeForce support in their product?
Q: What kind of support options does KnowledgeForce offer?
Q: What type of training does KnowledgeForce provide?

KnowledgeForce Product Features

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Data Visualization

Simulation Models Not Supported
Dashboard Creation Not Supported
Visual Discovery Not Supported
Relational Display Not Supported
Analytics Not Supported
OLAP Not Supported
Filtered Views Not Supported
Content Management Not Supported