Floatbot
Floatbot.AI is a powerful Voice-First, Multi-Modal Conversational AI + Co-Pilot Platform
Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions.
With our no-code/low-code platform, you can build powerful AI Agents in minutes—no technical expertise required.
Floatbot.AI is trusted by 200+ top players in insurance, banking, & collections to innovate and scale customer engagement & operational excellence.
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Leon
Leon is an open source personal assistant you can self-host on your own server, designed to act like a virtual brain that does things when you ask it to by leveraging AI concepts such as natural language processing, speech-to-text, and text-to-speech. It lets you interact via text or voice and can even operate offline to keep your data private and under your control, since Leon runs where you choose rather than in the cloud. Built with a modular, skills-based architecture on Node.js and Python, Leon gives users the flexibility to create, install, and share custom modules to extend its functionality for a wide range of tasks and workflows. There’s no hard limit on what you can automate beyond your own imagination. Its modular structure lets contributors and developers build and integrate new capabilities easily, encouraging community growth and customization.
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Interactions Intelligent Virtual Assistant
Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying.
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IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
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