ICS Flow

Collection Management automates accounts receivable collections in Microsoft Dynamics 365 Business Central by registering each customer’s preferred payment method upon order, invoice, or credit memo creation and delivering direct-debit payment suggestions automatically. It ensures customers pay invoices on time by simplifying the payment process into intuitive, guided workflows that require no extra steps, boosting confidence and increasing cash flow. Users benefit from quick and easy debt collection and can view and manage agreement statuses in a unified Business Central dashboard. Tight integrations with leading Danish collection service providers enable seamless communication from payment initiation to real-time status updates, eliminating concerns over format changes. The solution scales effortlessly to both B2B and B2C workflows under a consistent interface, while consolidating multiple service endpoints into one collection provider.

NUACOM is a Software-as-a-Service and Telecom company that provides flexible and scalable calling solutions for businesses to deliver exceptional customer service and handle successful sales calls. Sales and customer service are important departments for any organization and having a powerful communication platform is crucial for business success. Our calling platform is focused on the user experience, call analytics and automation, so you can focus on what matters most: close more deals and delight your customers. Deliver exceptional customer service and handle successful sales calls through the power of our VoIP solution for SMEs or our versatile call center software. Collect information from inbound calls and set up automation workflows to streamline the support process. Track every call query, review call logs, and view which agents are interacting with which customers. Look up all information about your callers with a click.